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The Official Vortex Doors Blog

Commercial and industrial door repair news and information

Archive for September, 2013

Contact VortexThings happen. That’s life! But, with Vortex, you’ll never get caught in a rough situation!

If your door shatters in the middle of the night, we will come to your aid with our 24/7 emergency service. Or, if you’re in a bind during a construction project and need garage doors, give us a call at your nearest location. We offer 5 different ways to contact us, so you never have to worry!

1. Service Request Form

It’s that time again. Your commercial doors need service. Fill out our service request form online, and someone will be in contact shortly. Not only do you get to speak with one of our highly trained technicians, you also get a FREE gift! That ain’t so bad…

2. Request a FREE Estimate

Did you say free? We sure did! Simply fill out our request form and you will receive a phone call to discuss your project needs, in no time! Vortex provides fast response, and helps to meet your budget. Our technicians are experienced in all services provided.

3. Customer Feedback

We want to hear from you! We are always looking for ways to improve our service and best practices, and your feedback can really help! If nothing else, you’ll put a smile on our face.

4. 24/7 Emergency Service

That’s right, you’re seeing this correctly. We are available 24/7 for SAME DAY service. Our on-call technicians are waiting to come to your rescue. So, “who you gonna call…?” Vortex Doors! (800) 698-6783

5. Search for Locations

We have 30 locations across the United States and we are waiting to hear from you! There is never a better time than NOW to get a FREE estimate, service request form, talk to one of our on-call technicians, or provide customer feedback. For 75 years we have been serving our communities, and we are proud to say that we are HERE TO STAY!

Stuff happens! But you now know 5 different ways to have support throughout the entire process. Whether you’re planning a build, or looking to board up your shattered glass doors; Vortex is always by your side for all your needs.

For more information, please contact us at or give us a call (800) 698-6783.

Category: Contact Vortex Doors

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vertical lift door repairKey Factors to Consider When Purchasing a Vertical Lift Overhead Door

Vortex Doors has been has been a leader in commercial and industrial door repair since 1937, so it only seems natural that business owners seek out Vortex’s expertise when thinking about purchasing vertical lift doors. With so many different types of doors available, it can be a difficult business decision to decide which door is best for your business. In general, vertical lift doors can be a very good fit for nearly any type of business, no matter how large or how small, that simply wants to maximize the total amount of available space.

Businesses that may benefit from using vertical lift doors include:

  • Individual proprietors
  • Restaurants
  • Warehouses
  • Factories
  • Hangars
  • Any business seeking to take full advantage of all available space

Operation of Vertical Lift Overhead Doors

It seems that there can be some confusion as to the difference between vertical lift doors and high lift doors. Some even use the terms interchangeably. Although many might assume that vertical lift doors and high lift doors are similar, they really are not.

There is one importance difference between a vertical lift door and a high lift door. Vertical lift doors do not have curved portions of track, which means that the door function by sliding straight up into the wall. This key difference eliminates any visible tracks and provides business owners the opportunity to maximize every available inch of space. High lift doors have a longer straight portion of track between the top roller and the curved portion of track, which means that they do not allow for the freeing of every inch of storage space.

Many distribution centers and warehouses seem to favor vertical lift doors because of the space utilization properties they provide. Shelving, for example, can be stacked up high without any visible tracks in the way, thereby maximizing storage space. Another great benefit is that high-profile vehicles can be lifted to head height or greater using a floor jack because there are no visible tracks. They also make ideal dock doors.

Since vertical lift doors have no visible tracks inside the garage or storage area, they can be an ideal complement for just about any business, no matter how large or how small, that is seeking to maximize and utilize every single amount of available space.

The design of the doors is also a very attractive and important feature to some business. The vertical lift doors are designed without torsion springs being used. Torsion springs are often known to break, which can require costly and recurring repairs. Rather than using torsion springs, the vertical lift doors feature a simple counterweight design which is a very reliable, tried and true technology that has been used for many, many years.

Individual store owners, distribution center owners, restaurant owners, factory owners, hangar owners, and building owners are just a handful of the types of businesses that seem to be ideal candidates for these types of doors.

Benefits of Vertical Lift Overhead Doorsvertical lift door repair

  • Vertical lift doors leave no visible tracks.
  • Vertical lift doors slide straight up into wall.
  • Vertical lift doors can be designed with up to five panels.
  • Vertical lift doors can telescope or stack side-by-side.
  • Shelving can be placed up the very top.
  • Vertical lift doors are designed without torsion springs.
  • Tried and true counterweight technology is used in vertical lift doors.
  • Lower repair costs due to their design

Vertical Lift Door Repair

A key factor to consider when purchasing any commercial or industrial door is knowing that you can receive fast and efficient service when needed. Even though vertical lift doors feature tried and true reliable technology, customers need to know that they can receive prompt and courteous service when needed.

Should something break, or even when regular scheduled maintenance is needed, one day without access to your merchandise or your inventory is one day too many and can be extremely costly for any business.

That’s where Vortex comes in.

Vortex Commercial and Industrial Door Repair

Vortex has 30 service centers across the western United States covering California, Arizona, Colorado, Nevada, Oregon, Texas, Utah, and Washington. Vortex takes pride in providing the fastest door repair response time in the industry. That means that you as a business owner can be assured that when the need arises for services and repairs, Vortex has you covered.

Vortex is family owned and operated and has been in business since 1937 and employs over 200 service technicians. Throughout the years, Vortex continued to grow and now dominates the commercial and industrial door repair industry. Vortex even has its own state-of the-art training center where technicians receive the very best training in the industry in order to provide prompt, excellent service. Businesses can be confident that authority services will be provided and any issues will be efficiently and accurately diagnosed.

Service requests can even be scheduled online. Businesses with more than one location can sign up with Vortex national accounts guaranteeing same day service for all calls placed by noon. Safety is a top priority, and all service vehicles are stocked with a welder, generator, fire extinguisher, safety cones, first aid kits, and a specially trained and certified technician.

Whether you are thinking of purchasing a vertical lift door or already own one, Vortex has the industry know-how to ensure that you receive the very best service. We even have the expertise and industry knowledge to fabricate parts for older doors.

Call us today to find out how our years of service and experience in door repairs and installation can benefit your existing vertical lift doors to operate more smoothly and efficiently. You can learn how the installation of new vertical lift doors for your business or commercial enterprise will help to maximize every inch of available space. Contact Vortex Doors to learn more about our vertical lift overhead door service.

Category: Overhead Doors

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door security systemsThe 6 Primary Types of Door Security Systems

Doors are designed to keep out more than just the elements. A very big part of their purpose is security. Doors have been equipped with locks for over 4,000 years. When you have a business, security is one of your prime concerns. The types of devices used for security doors and entryways on commercial buildings have to be sturdier than anything found on the front door of your house. There are seven main methods of securing entrances to a place of business:

  • Card Readers
  • Keypad Controls
  • Radio Transmitters
  • Magnetic Locks
  • Phone Entry Systems
  • Loop Detectors

Along with repairing commercial-grade doors, Vortex Doors also installs these security systems. Because these systems need to be closely integrated with the door itself, our repair experience gives us the right expertise to properly install them. To get an idea of which would be best for your establishment, it helps to have a brief description of how each works and what situations they’re best suited for. You should also keep in mind that these separate methods can be used in combination with one another.

A Swipe Of The Carddoor card reader
One of the most easily recognized methods for securing any type of door is the card reader. This system relies on cards that are issued only to designated individuals. It also has flexibility in allowing different people to have different levels of access. You might have more than one secure area and only want some people to be able to enter all of these areas. There are three basic ways that the cards can be read; bar code, magnetic strip, or RFID. The magnetic strip technique requires the card-holder to swipe the card through a card reader. This slows things down a bit but allows security personnel to get a better look at the card user. Bar codes are a little faster. The card only has to be held near the card reader so that it can scan it. An RFID card doesn’t even have to be displayed to be read. This type of card would be best for situations, like delivery drivers, where it’s difficult to get close to the card reader. All types of card readers have the added benefit of keeping tabs on who is accessing what.

Pushing The Right Buttons
Keypad controls use a numeric or alphanumeric keypad for access. There can be a single password or number for everyone, or you can assign different codes to different individuals. This approach is usually applied to similar circumstances as those that rely on card readers. This type of security system has an advantage over a card reader in that someone can’t gain entrance by using a lost or stolen card.

Sending Out Positive Signals
Radio transmitters work basically like the home version. This is a device used to open automatic garage doors. Just pressing a button on the transmitter sends out a signal to either an automatic opener or security personnel to open the door. This is a great solution for large drive-through doors that open slowly. The person needing to gain entry can push a button well ahead of time to avoid delays. They also allow the person to avoid leaving the vehicle in bad weather.

magnetic door locksMagnetic Attraction
Magnetic locks are more of a latching mechanism than a security protocol. Because of this, they often need to be used in combination with some other security system like a card reader or keypad. This type of lock has a couple of advantages over mechanical locks. It has no moving parts, so it will last longer. By the same token, there’s much less chance of it getting stuck. It uses an electromagnet that can be powered by your building’s electrical system or, preferably, by a separate battery. When the power is cut off, the lock quickly and cleanly releases the door. This feature makes it ideal for emergency exits. These locks are actually stronger than you might think. They go all the way up to 1,200 pounds of force.

Phone It In
Phone entry systems are similar to CCTV systems in that they require a live person to let anyone else in. The main difference is that instead of a visual ID, a voice ID is used. It has an advantage over a CCTV system by making it possible to assign code words to anyone using this system. It also tends to be less expensive than CCTV.

Get In The Loop
Loop detectors are designed mainly for vehicle entry. These systems consist of a wire loop that’s embedded in a pavement. This loop has an electrical current sent through it that creates a magnetic field around it. When a vehicle passes over the loop, a secondary magnetic field is produced by the steel in the vehicle. This secondary field interferes with the current in the loop. The change in the current is detected by a monitor that then opens the door or gate. You might not have heard of this system, but you run into quite often. This is a very common technique for alerting an automated traffic signal that a vehicle is waiting to get across an intersection.

Contact Vortex Doors to learn more about our door security installation services. Or request service or a free estimate today! 

Category: Security Systems

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Seattle Accordion Door Repairs And Installation

Top Customer-Rated Seattle Accordion Door Repairs and Installation

Business owners throughout the greater Seattle metropolitan area consider our company their leading source for superior commercial and industrial door repairs. We are specialists at repairing as well as installing the widest range of accordion doors in the marketplace. Owners of retail operations, restaurants, warehouses, aviation hangars, factories and other buildings used for commercial purposes who are already using accordion doors know the versatile performance of this type of door. They are the perfect solution for creating everything from closet doors and room dividers to acoustical sound barriers and security partitions within an open space, all without the need to build a wall at added expense. In addition, accordion doors easily fit any size width and are the perfect way to provide security for restaurants, cafes, bars, lounges and indoor mall retail stores.

Expert Repairs

But just as accordion doors provide a unique solution for creating separate areas in any commercial or industrial space, they also require a specific expertise when their vertical folded partitions or mounted tracks and rollers require repair service. Our Seattle accordion door repairs and installation service responds quickly to every service call and dispatches highly trained professional technicians to handle repair problems of any size. All of our repair services come with a guarantee of complete customer satisfaction.

Servicing Every Size and Style

No matter whether your accordion doors are constructed of wood, security-grade acrylic, aluminum or other material, we provide the tools and the expertise to get your accordion doors functioning at peak efficiency once again. If the accordion doors in your building are worn out, outdated or no longer providing the desired room solution, our company is expert at recommending the best options for new commercial and industrial accordion doors to suit your business’s budget. We also handle every detail of the new installation and can provide for the disposal of old accordion doors. We take the same care and thoroughness when we install new accordion doors at a commercial or industrial property that we do when making a repair service call to fix existing units.

Free Consultation

Business owners not already enjoying the advantage of accordion doors on their property may want to consider having custom accordion doors built to suit their specific needs and locations. As the area’s premiere Seattle accordion door repairs and installation specialist, we can offer your business a complimentary consultation to advise you on how replacing your current doors with accordion doors can increase the versatility and functionality of your existing space in addition to providing the necessary security that all businesses today need to operate at maximum profitability.

Call us today to discover how our years of service and experience in door repair and installation can benefit your existing accordion doors to operate more smoothly and efficiently, or how the installation of new accordion doors for your business or commercial enterprise will help maximize your use of space while providing the bonus of security features.

Contact Vortex Doors to learn more about our accordion door repair and installation services in Seattle. Or request service or a free estimate today! 

Category: Accordion Grilles

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