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Commercial and industrial door repair news and information

Category: Orem, Utah Commercial Door Repair

OremViewAs a family owned and operated business with over 77 years in the industry, Vortex has a solid reputation for exemplary Customer Service, high-quality work and best-in-class products. When you want the friendliest Customer Service in the industry, the technicians at Vortex are a wise choice.

What Is Unique About Vortex?

The technicians at Vortex participate in a rigorous training program allowing them to provide fantastic customer service in every aspect of the job. This 40 hour training program takes place at a state-of-the-art facility where each technician gets one-on-one experience working on all types of commercial doors. In addition to the mechanical skills that the technicians learn, they are also taught about providing Customer Service the Vortex way, including warmly greeting each customer and clearly communicating to ensure that the customer’s needs have been met.

Types of Services

Vortex technicians can handle just about every commercial door issue that you could ever have. The technicians offer services including replacement and repair of rolling steel doors, overhead doors, entrance doors, emergency exit doors, high speed doors, security gates dock levelers, fire doors, cold storage doors and many other common types of doors. Glass replacement, high speed doors, air fan repair, and glass board ups, hangar doors, and roof hatches are among the additional services that the Vortex team can do for you.

Specialty Commercial Doors

Vortex is proud to provide the Utah business community with high-quality commercial doors of all types. The specialty doors available for installation include stock and custom sizes of styles such as impact doors, sound-proof doors, corrosion-resistant doors, radiation doors and blast doors. Vortex can also custom fabricate replacement parts that are no longer in production and develop cost savings solutions. Every technician is skilled and knowledgeable for making repairs that are long-lasting and effective for the long haul.

For more information on commercial door repair in Orem, UT or anywhere Vortex Doors is located, contact Vortex Doors or give us a call at 800-698-6783.

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Category: Orem, Utah Commercial Door Repair

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Vortex Training CenterAt Vortex, all technicians are trained at the new high-tech training center which focuses on staff safety, enhanced mechanical knowledge and the installation of a variety of door and window types. No other company has anything like the doors training center, which also covers specialized techniques, the use of professional tools and the provision of top-notch customer service. The purpose of the training center is to provide customers with the most highly skilled, knowledgeable and friendly customer service team.

What Is Included in the Training?

At the training center, technicians participate in a minimum of 40 hours of hands-on training that includes experience with all types of doors. The technicians also receive training on dock levelers, welding, use of torches, safety and personal protective gear. Last, but certainly not least, each technician gains one-on-one experience on providing personalized, on-time, efficient and attentive customer service the Vortex way.

How Does the Training Center Work?

Each newly hired technician and a select team of on-staff technicians spends five days at the doors training center. During each 8-hour day, the technicians participate in a rigorous training program that includes knowledge, skills and safety. The work takes place in group and one-on-one settings as needed. The phenomenal success of the technicians who complete the training program enables them to have a long and safe career at Vortex.

What Is Unique About the Training Center?

Vortex received AAADM Training and Certification authorization for technician training beginning in 2013. Our one-on-one hands-on training on automatic doors allows the technicians to become AAADM certified, which helps them to advance in their careers and to be able to deliver the best possible level of customer service.

To learn more about our state-of-the-art training center or about Vortex Door’s service, contact Vortex Doors or give us a call at 800-698-6783. And Vortex Doors is now in Orem, Utah so they can bring the same great service and expertise to commercial businesses in Utah County.

Category: Orem, Utah Commercial Door Repair

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Have you been searching for high-quality doorsUT Map Orem for your commercial business? We are an 80-year-old business, but new to the community in Orem, Utah. Enthusiastic about greeting new customers, we are ready for your calls. Among the services that we offer are entrance door repairs, ADA compliance inspections, fire or warehouse door installations and low-cost preventive maintenance inspections. If this sounds like a long list of services, be prepared, because we have more to offer.

Dock equipment repair, specialty commercial doors and more

As commercial door specialists, we have all the equipment and experience needed to make the toughest repairs. We understand that time waiting on a repair or installation costs your company money, and we emphasize efficiency to get your operations back up and running. Some of the key repairs and installations we make include dock equipment that is manual or hydraulic. We also service truck latches.

A list of our commercial door services include:

  • Roll-Up doors
  • Overhead doors
  • Hallow metal & wood doors
  • Entrance & glass doors
  • Automatic doors
  • Gates
  • Grilles
  • Dock levelers & equipment
  • Security systems
  • Floor doors
  • Hangar doors
  • Air curtains
  • High speed doors
  • Impact doors
  • Strip curtains
  • Roof hatches
  • Board-ups
  • Glass replacement
  • Drive-through restaurant windows
  • Cold storage doors
 Fantastic service provided 

We may be new to Orem, but we are not new to the door service business. Vortex Doors prides itself on being customer-oriented, and this means getting client orders taken care of the same day the order is placed. After all, not having a working door can put your business at risk. In addition to security concerns or productivity loss, properties with non-functional doors may also be prone to weather damage and structural integrity issues.

Fast, friendly door professionals

We seek to serve our customers the same day that they call us, and we also attempt to make our installations or repairs extremely time-efficient. However, we also provide our services with a friendly touch. After all, we want to be more than a door service company and instead be an active part of the Orem community.

Family-owned since 1937!

We have been installing, servicing and repairing doors for almost eight decades. We might be newcomers to Orem, that we are hardly your typical corporate business. We are family-owned, and we care for our customers, employees and the communities where we do business as if it were our own family.

When you are ready to access door related-services in Orem, Utah, or anywhere Vortex Doors is located, contact Vortex Doors or give us a call at 800-698-6783.

Category: Orem, Utah Commercial Door Repair

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Vortex Service Truck in Orem, UTWhen you own a commercial business, it is important to keep the doors functioning properly. This is especially true if you have a dock or other specialty door that is an essential part of your business operations. At Vortex Doors, we understand the importance of maintaining and repairing doors in Orem, Utah. Mainly, we know that a pound of prevention is worth a pound of cure. In business terms, you save money when you have your commercial doors regularly maintained and repaired.

Keeping air conditioner and heating costs low

When you own a commercial business, you are often paying to heat or cool a large square foot area. According to the US Department of Energy, one of the ways that you can save money is by hiring a door maintenance company that will regularly check the seals on the doors. By doing this, you can ensure that you are not letting money escape through the cracks.

Keeping pests out

When the weather is cool, insects and animals will seek out your business for shelter. One of the ways they do this is through a poorly maintained door. If the door is not hanging correctly or if there are dents in the door or frame, these small creatures can find their way into your business. This can increase the costs of your overall budget by creating a need for pest control and the potential of damage to products.

Fire door maintenance

A fire door can easily get overlooked. Sadly, when it needs to be used, it may not be working correctly because no one was hired to regularly maintain or repair it. In addition to costing someone their life, a poorly working fire door can also increase the price of your commercial business property insurance.  Local Fire Departments recommend your fire doors be test once every year to insure they are working properly in the event of an emergency.

Health inspector high ratings

Does your business rely on refrigerated units? One of the main aspects relevant to keeping your health inspector ratings high is keeping the doors functioning properly. After all, you cannot maintain the correct temperatures inside of coolers if the doors are not functioning properly. While there may not be an immediate need to fix the door, having regular maintenance done will ensure that the cool air is not escaping while the door is closed. This will keep the temperatures at the exact number you need, and it will help to cut down on your utilities costs.

Start maintaining and repairing your commercial doors today

The above lists some of the reasons why it is important to have all your doors maintained regularly. It is easier, safer and more cost-effective to have your doors maintained. With over eight decades in the business, Vortex Doors is here to help the Orem, Utah community with their commercial door needs. We pride ourselves on friendly service, and we seek to fulfill orders the same day they are placed.

For more information on commercial door repair in Orem, UT or anywhere Vortex Doors is located, contact Vortex Doors or give us a call at 800-698-6783.


Category: Orem, Utah Commercial Door Repair

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Orem, UtahDoors in businesses throughout the Orem, Utah, area see a great deal of use each day from both customers and employees. Some doors are put under great mechanical strain while others, such as garage and dock doors, have electrical components that may malfunction with no warning. Every business should have a professional service they can trust to repair or even replace any of their commercial doors. Vortex, with its new location in Orem, Utah, is an excellent choice because local businesses will find that there is a level of trust and commitment with the company that they cannot find elsewhere.

Maintenance Plan

Even when your commercial doors seem to be working well, you will still want to choose an experienced repair service that offers a maintenance plan. All doors should be inspected thoroughly at least twice a year or more often for frequently used doors. The hardware, such as hinges, door closers, doorstops, pivots, handles, springs and rollers, as well as any electrical parts should be checked for malfunction or for basic wear and tear that must be repaired. In addition, your business should find a company that services all doors, including sliding doors, garage and dock doors, roll-up or overhead doors, glass, wood and metal doors. A great maintenance plan can save you on costly emergency repairs later and can be done at your convenience.

High Safety Standards

A professional door repair company should have a high commitment to integrity and safety in all of its work. Each employee should look professional and receive ongoing safety training in necessary techniques associated with door repair, including welding, torch use, loading and ladder safety. In addition to demonstrating safety, the technician should also properly greet customers and provide them with excellent customer service.

Stellar Employees

Most importantly, however, you must be completely pleased with the employees who service your doors. Although each business’s standards may be slightly different, you will want to find repair personnel who are honest, reputable and dependable. Their work should be done with care and precision, and they should never cut corners. You will feel more comfortable working with friendly, personable individuals as well. A reputable professional door repair service with years of experience can keep you and your employees and customers safe and save you on future costly repairs and door replacement.

For more information on commercial door repair in Orem, UT or anywhere Vortex Doors is located, contact Vortex Doors or give us a call at 800-698-6783.

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Category: Door Repair

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