We take pride in our work, and want our employees to be as passionate as we are. That is why we send them to our State-of-the-Art Training Center; developed to ensure the highest quality when it comes to the work we provide for our customers.
This past January 2013, Vortex became authorized to train and certify technicians through exclusive one-on-one training to receive their AAADM Certification. The 5-day training course is designed to provide all employees with a greater knowledge of doors, safety, procedures, and an overall better understanding of company culture and tradition. Vortex Doors provides each one of their Technicians the tools to the “doorway to success.”
“VTC provides a controlled learning environment where Service Techs have the opportunity to learn in depth how the doors and docks operate and the safest practices for repair. The knowledge they gain promotes efficient, high quality repair and installation practices to Delight our Customers and provide high value service.”
–Tim O’Shea, VP/Professor of Vortex Training Center
Not only do we strive to provide quality service to our clients, we take pride in being able to enrich our employees with the knowledge they need to grow and take ownership of their own accomplishments with us here at Vortex.
Do you know someone who would be a great asset to our team? Check out our Career Opportunity page to become a part of the Vortex team! We are always looking to build strong technicians who have an appreciation for the art, and service they provide to their customers.
If you would like to submit a story about your success at Vortex Doors, we would love to hear from you! Please email us: firstname.lastname@example.org or for more information please call us at: (800) 698-6783.
The unfortunate part of life is that accidents and incidents happen. Sometimes you sleep in through your alarm, other times someone runs their truck through your storefront. (That escalated quickly, huh?)
So what steps should you take when you get that 3 a.m. call telling you there has been physical damage to your storefront or industrial door?
Step 1 – Call Vortex (1-800-698-6783)
The fact of the matter is, if your business’s door gets damaged you need it repaired a.s.a.p. You can’t wait until tomorrow’s business hours start to get rolling on the repairs. That’s why we have our 24/7 same day emergency repair service.
We employ live operators around the clock so you don’t have to speak to an automated system. Our on-call technicians stand by after-hours to ensure that we’re there when your emergency strikes. We understand that regardless of the circumstances, your business must go on which is why we guarantee same day service.
Step 2 – Continue on with Business!
To be honest there really isn’t a step two. All you need to do is contact us regarding your emergency. We’ll be at your business before you know it, repairing your damaged property. Whether you’re a dentist office that’s been burglarized, an airplane hangar with a faulty door, or a restaurant that just lost your revolving door due to a car driving through it; you can count on Vortex to fix it quickly.
Bragging is not one of our strengths. We stick to industrial door service, installation, & repair. However, we do receive feedback from customers that puts a smile on our faces and continues to be the reason we love doing what we do.
We’re not trying to single anyone out but these three customers really made us a blush. We can’t express enough how glad we are that our services were more than they expected.
What a pleasure it was to have Kipp here for the day and definitely wanted to send our highest compliments and regards. Not only was he professional and informative during the repair of our door, he was a true gentleman and a pleasure to be around. It was refreshing to have this wonderful experience. You must be extremely proud of your staff.
– Chase Bank Branch, Irvine, CA
I wanted to tell you what an amazing job the guy did. He had to do quite a bit because the base plate was bent and the door was sagging as well so everything had to come apart. He noticed that the window at the top of the door was sinking (leaving air space) so he put a seal in and moved it into place. He explained to me that the actual top of the door has moved out of place. He put an extra seal at the top of the door to make sure it was a good fit with no air there either. All this to say Vortex does a great job.
– Major Coffee Chain, Bothell, WA
I tried to open the front door of our business and could not get the door lock to turn from the inside. I used a Channel-Loc to (accidentally) pull the inside mechanism out of the door. It is 8 am. The door is locked. We are effectively closed to customers. Yikes! A panicked call to Stephanie at Vortex Doors produced two technicians in about 30 minutes who got us opened for business and quickly fixed the lock. They made the door easy to open from the inside and out. My Channel-Loc is retired. Great job Vortex. You are our door company!
– Minuteman Press, Ft. Worth, TX
Like we said, we’re not good at bragging so we thought we’d let our customers do it for us. While we happily do this work regardless, it is nice to hear that our work is appreciated. We want to thank all of our customers for choosing and allowing us to be your source for industrial door service, installation, and repair.
The EPA’s Renovation, Repair, and Painting Regulation states that any renovations or repairs where over 6 square feet of interior lead-based paint is being disturbed an EPA Certified Contractor is required. This pertains to pre-1978 housing and child occupied facilities.
This certification qualifies us to identify renovations where lead based paint is involved in child occupied facilities. This can include facilities schools, day cares, hospitals, and much more.
Lead has been a hot topic in the news during the past few years and rightfully so. This chemical has some beneficial uses but can also be toxic to humans and pets. Believe it or not, lead is all around you in the air, soil, gasoline, and the previous use of lead-based paints.
While anyone exposed to lead can have health effects, children 6 and under are the most susceptible because they absorb more of it into their growing bodies. Reduction of lead exposure is also extremely important for pregnant women. If she’s exposed, the developing baby is too.
Head over to the EPA’s website to learn how lead exposure can affect the health of you, your child, and pregnant women.
At Vortex, our goal is to lower or eliminate lead exposure. Here are some tips straight from the EPA for lowering your exposure to lead.
If you’re doing your own home renovation, take a look through this EPA guide regarding renovating the right way to avoid lead exposure.
If you’re a business needing repairs or renovations, make sure they are a Lead-Safe Certified Firm. Look for the seal (below) to spot a Lead-Safe Certified Firm. It usually means that they, like us, take safety extremely seriously.
If your door shatters in the middle of the night, we will come to your aid with our 24/7 emergency service. Or, if you’re in a bind during a construction project and need garage doors, give us a call at your nearest location. We offer 5 different ways to contact us, so you never have to worry!
1. Service Request Form
It’s that time again. Your commercial doors need service. Fill out our service request form online, and someone will be in contact shortly. Not only do you get to speak with one of our highly trained technicians, you also get a FREE gift! That ain’t so bad…
2. Request a FREE Estimate
Did you say free? We sure did! Simply fill out our request form and you will receive a phone call to discuss your project needs, in no time! Vortex provides fast response, and helps to meet your budget. Our technicians are experienced in all services provided.
3. Customer Feedback
We want to hear from you! We are always looking for ways to improve our service and best practices, and your feedback can really help! If nothing else, you’ll put a smile on our face.
4. 24/7 Emergency Service
That’s right, you’re seeing this correctly. We are available 24/7 for SAME DAY service. Our on-call technicians are waiting to come to your rescue. So, “who you gonna call…?” Vortex Doors! (800) 698-6783
5. Search for Locations
We have 30 locations across the United States and we are waiting to hear from you! There is never a better time than NOW to get a FREE estimate, service request form, talk to one of our on-call technicians, or provide customer feedback. For 75 years we have been serving our communities, and we are proud to say that we are HERE TO STAY!
Stuff happens! But you now know 5 different ways to have support throughout the entire process. Whether you’re planning a build, or looking to board up your shattered glass doors; Vortex is always by your side for all your needs.
For more information, please contact us at email@example.com or give us a call (800) 698-6783.