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National Accounts

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Speed, Reliability, Integrity

In 1991, Vortex recognized the need to provide Customers who manage multiple locations with one point of contact. With Vortex just beginning to expand across the country we knew we could help make handling door and gate needs easier for Retailers, Property Managers, and any Facility Manager that manages multiple locations. We do this by providing “white glove” service and our own self-performing Service Centers.

For decades Vortex has continued to perfect, innovate, and customize an exclusive program that exceeds customers’ expectations. You can expect instantaneous response from your dedicated Customer Care Team from 7:00am-5:30pm Monday-Friday along with after-hour care for all your door service needs.

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If you manage multiple locations and are looking for a single point of contact, please contact us to discuss our offerings:

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With an experienced team of more than 300 highly trained technicians, over 400 service vehicles and over 35 self-performing Service Centers, we have maintained our 100% self-performing business model.  This allows us to be the most responsive door and gate service company in the nation. Being a Facility Manager of many locations has its benefits:

  • Fast Service to ensure your stores and facilities are safe and secure.
  • Partnership with a Vortex representative to learn your needs, expectations, and requirements.
  • No binding contracts…use us when you need us! This philosophy ensures we “earn” our next job.
  • Personal service via phone, email, and website systems.
  • Customization of your account to meet your needs and streamline your jobs.
  • Priority dispatching for fast response to your stores.
  • 84% of our calls are handled with a single man to save you money.
  • Exclusively trained technicians at our In-House Training Center. Come by for a visit!
  • Quick, fast, and efficient techniques to save you money!
  • No minimum fees, no hidden fees, no surcharges, no mileage fees, no management fees!
  • Free Estimates.
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Being self-performing provides you with consistent high-level quality, service and exceptional communication. You don’t have to worry about if or when we will show, you can have confidence that we will show up and communicate with you extensively throughout the project.

Vortex is passionate about providing personal, traditional, family-style service. This is the basis of our foundation and continues to live in our daily philosophy.

If you manage multiple stores, facilities, or properties call or email us to discuss how we can help you make handling door, gate, and dock leveler service easy!

Active Vendor and extensive experience with these web-based systems:

Connected Contractor logoCorrigo logoEco Trak LogoFexa logoCoupa logo

Fully Certified & Accredited Commercial Door Experts

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What Our Customers Are Saying

M J ★★★★☆ Had some issues. After speaking with their General manager, he assured me that it would be resolved.Mark D. ★★★★★ Donald and Garrett were professional, efficient, and knowledgeable. Great job!Jasmine F. ★★★★★ Jose was quick, efficient and friendly!!! Great job!!!Shelby S. ★★★★★ Aj was Super professional..it took him about 30 minutes and he got the job done!! We are extremely appreciative! Thank youAutumn S. ★★★★★ breat s did great work here best guy around super talkative and very kind would love to see him come againGreg P. ★★★★★ Overhead doors have been a nightmare the past 3-4 years. Had a 12' X 14' one damaged by high wind. The only (or perhaps first) company who could get it replaced the next day turned out to be a firefighters part time business. Installation was less than perfect and actuator acted up frequently, the tracks were not straight and so on. About three months ago something happened to a cable causing the door to fall on one side, stuck about two feet from closing. Called the same phone number and got "garage doors" as the answer. Didn't think much about that and someone did show up late in the day. Unfortunately anything bigger than a single residential door scared him and he only assisted me in cutting the cables allowing the door to drop and close. $400 for after hours show up! Next day they sent their commercial door expert. He worked on it most of the day including a 2-3 hour trip to get parts because he did not have appropriate size parts on his truck (if any parts at all). He spent several hours charged $1800 before leaving and it sorta worked OK until last night when the actuator would not work to close it. I put a call into Vortex Doors for a call back this morning which came promptly. The seemingly knowledgeable young lady told me they had quite a few emergency calls and would probably not be able to get out until next week which was OK with me. A little after 3:30 I get a call saying they had a tech who could come and inspect to see what was wrong. Andy showed up a few minutes later (we are only about a mile away as it turned out). My instructions were I just wanted it to work reliably for a few years. We had a brief discussion pointing out things to each other and he got right to work making numerous adjustments and checking it out from stem to stern. In a little over two hours he had made changes, adjustments and likely completed and repaired the original installation, pointed out everything he did, left me with copies of his check sheets. I ask if he had a bill for me and was told the office would contact me...no credit card robbery on the spot! Andy was obviously more knowledgeable than anyone else who had touched the door. The service was professional, courteous, prompt and overall great. I will not make the mistake of calling anyone else in the future.Thanks Andy and thanks Vortex Doors!Mary Beth D. ★★★★★ Danny was fantastic, fast and efficient but most of kind and respectful.Peter F. ★★★★★ Aaron & estaban very professional Curtis thanks for the great serviceOmar F. ★★★★★ Victor and Spencer were awesome. They did a great jobjs_loader
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Perfect service, incredibly fast.

Please call us at (800) 698-6783

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