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National Accounts

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Speed, Reliability, Integrity

In 1991, Vortex recognized the need to provide Customers who manage multiple locations with one point of contact. With Vortex just beginning to expand across the country we knew we could help make handling door and gate needs easier for Retailers, Property Managers, and any Facility Manager that manages multiple locations. We do this by providing “white glove” service and our own self-performing Service Centers.

For decades Vortex has continued to perfect, innovate, and customize an exclusive program that exceeds customers’ expectations. You can expect instantaneous response from your dedicated Customer Care Team from 7:00am-5:30pm Monday-Friday along with after-hour care for all your door service needs.

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If you manage multiple locations and are looking for a single point of contact, please contact us to discuss our offerings:

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With an experienced team of more than 300 highly trained technicians, over 400 service vehicles and over 50 self-performing Service Centers nationwide, we have maintained our 100% self-performing business model.  This allows us to be the most responsive door and gate service company in the nation. Being a Facility Manager of many locations has its benefits:

  • Fast Service to ensure your stores and facilities are safe and secure.
  • Partnership with a Vortex representative to learn your needs, expectations, and requirements.
  • No binding contracts…use us when you need us! This philosophy ensures we “earn” our next job.
  • Personal service via phone, email, and website systems.
  • Customization of your account to meet your needs and streamline your jobs.
  • Priority dispatching for fast response to your stores.
  • 84% of our calls are handled with a single man to save you money.
  • Exclusively trained technicians at our In-House Training Center. Come by for a visit!
  • Quick, fast, and efficient techniques to save you money!
  • No minimum fees, no hidden fees, no surcharges, no mileage fees, no management fees!
  • Free Estimates.
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Being self-performing provides you with consistent high-level quality, service and exceptional communication. You don’t have to worry about if or when we will show, you can have confidence that we will show up and communicate with you extensively throughout the project.

Vortex is passionate about providing personal, traditional, family-style service. This is the basis of our foundation and continues to live in our daily philosophy.

If you manage multiple stores, facilities, or properties call or email us to discuss how we can help you make handling door, gate, and dock leveler service easy!

Active Vendor and extensive experience with these web-based systems:

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Fully Certified & Accredited Commercial Door Experts

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What Our Customers Are Saying

Excellent
5.0
Elise B.
Couldn’t be happier with the service we were provided! Anthony was very knowledgeable about the issues we faced and how to correct difficult problems. He was diligent about finding solutions for our equipment, and even gave us helpful tips to upkeep their functionality. Anthony went out of his way to provide us with quality service. For all this we are very grateful to have him as a resource for our office!
Stacy H.
The team at Vortex Door is friendly, prompt and professional. As a project manager of several secure commercial buildings, I've required same day service for overhead door repairs on several occasions and Vortex has been the best fit for nearly 20 years. I have always been extremely satisfied with both the technicians work and the office scheduling service and accounting personnel. Even if the part(s) need(s) to be ordered and full repair at a later date, the technician secures the site and will make it manually operational if possible. Happy to be a partner with this great company!
MKUltra11-11
Jeff came to fix a door our building engineer couldn't fix. The repair required ingenuity as it wasn't just a remove and replace of a single failed part. Great job & friendly
Tod H.
Impossible
Job and Aurelio and Gabe got the job done! It seemed like the impossible but the commitment to get the job done was greatly appreciated! Thank you guys so much for the hard work!! They unexpectedly cleaned up a mess that wasn’t even from them too! Wonderful team I hope to deal with them again!
patrick K.
Vortex came out and rescue us
Krystal G.
Great service, Saul was very kind and explained the issues we were having very thoroughly. He was very professional and knowledgeable. 10/10
property C.
I wanted to shout out to Rico M. for doing an incredible job on our doors today. You can tell when someone has integrity in their work, and Rico did for sure. Thanks again Rico, for a job well done!
Emily H.
Jason was great and very helpful with explaining what was going on.
Ashey S.
Erick and Calvin we're amazing we got locked in the store because of the power outage. Calvin got to us first and he came in and was ready to help . Then we couldn't get it to work so he had Erick come help and they were able to get it done in 20 mins . Thank you guys again ??
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Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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