Nevada

Finding tradesman with any level of customer service is rare. Kenny is the exception. Kept it simple got in, got out and the job is done in time for lunch. Went above and beyond with to fix the little things with a bit of extra care. That last 10 percent. A dude you don’t mind having in your space. Left alone to do his task. Not common in Vegas. Thanks again👍 Big help.

Bryan was amazing .. He was very quick. Very clean and informed me of everything he was doing

Very knowledgeable very professional excellent work Ryan our tech is the best
GP would love having him back in the future.

Chris V was the cleanest most professional worker. He wanted to make sure we were pleased with the outcome of our install. Excellent job!

Joey and Dakota were excellent and took care of everything in a orderly fashion

Great and fast service jhon and Mikey were great technicians we appreciate you guys!!

**Update **
Rob the Owner / Manager

Went over and beyond to make things right with us. It's good to know that some companies still care about their clients and want to retain that business.

Because of Rob, I will continue to do business with Vortex Doors going forward. We already have a new project on the horizon as discussed with them.

I am a hard customer to recover once I am unhappy, and you were able to retain my business.

Thanks Rob for all that you do.
*****

Two stars for the techs who did the work and the staff on the phone. Minus three stars for the following.

$600 to replace a door lock? They charge $158 to come out, plus bill you for $80 per half hour. The tech took two hours to do the work and cost us $600 to replace a LOCK! I was completely unaware of these charges when I mentioned we are a new client. I would have gone somewhere else.

We will not use this company ever again! This was the first time and will be my last time!

Dakota came by and took great care of our doors! Awesome service and explained what and why he was doing what we needed. Very thorough and friendly.

Great, quick service! An employee ran into one of our doors and Joe and Dakota came out and fixed it right up!