Customer Feedback

Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.

Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.

Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony

Ray was awesome. His attention to detail and the thorough treatment he spent solving our problems was exceptional. I work at Pomona Storage

Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!

Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.

Andy does phenomenal work! I greatly appreciate his due diligence, level of professionalism and his high attention to detail. He's worked on site several occasions and I am completely satisfied with his work. Good quality doors, should last if maintained well. Will use again.

Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.

Jeff Johnson and Jesus collazo are great technicians, we appreciate them fixing our problems.