Customer Feedback

Erick and Calvin we're amazing we got locked in the store because of the power outage. Calvin got to us first and he came in and was ready to help . Then we couldn't get it to work so he had Erick come help and they were able to get it done in 20 mins . Thank you guys again ??

Jason was great excellent, walked through with what was repairs and tips on how to maintain the roll up door

John and Braiden were very friendly and professional they had our Door within a few hours

Ryan and Ralph did a great job! They were efficient, explained thoroughly and i was impressed with the entire appointment. Thanks Vortex, we will definitely use you again!

We have been having issues with our front door. Cody came in, was incredibly professional, efficient and kind! Took his time to ensure everything was done properly and left in working order.

Greg was cery efficient, knowledgeable and left very clean worksite!

We have a small print shop storefront close to the AT&T Center (where the SA Spurs play) and needed a retail front door. We shopped around and called a number of door companies with minimal, or should I say, less than enthusiastic efforts to gain our trust and business. Our stores structure was built in the 1950's so there were many company representatives who came to check it out and never got back to us or there quote was out of this world because of the possibility of many unforeseen issues, to say the least. Once we called VORTEX I could tell we finally had the ball rolling in the right direction. There were a number of folks involved from the beginning; the local Mgr. Randy McFarland, Scott McGauvren, to the installers including Cotton and Josh as well as a few others who's names I've forgotten. Most importantly it was a great overall effort by everyone involved ! Although not everything went as planned due to the age of the building and the unexpected obstacles, everything went as smoothly as anyone could expect. Even though they had to return after the initial installation, it was all handled in an organized and professional manner. Thanks to Mr. McFarland and his San Antonio, VORTEX group we have an awesome retail storefront door. JS

Quick, efficient! Al and Colton were knowledgeable and helpful and explained the work they had done at Cascade Inn!

Chris came out to to the uhaul in Addison and did a very detailed inspection. Great communication and informative thank you for the help!! We will keep the doors open for you and your team!!