Customer Feedback

Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.

Andy does phenomenal work! I greatly appreciate his due diligence, level of professionalism and his high attention to detail. He's worked on site several occasions and I am completely satisfied with his work. Good quality doors, should last if maintained well. Will use again.

Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!

Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony

I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.

I want to thank Ryan for coming to our CCE office and servicing our doors. He was fast, friendly, and got the job done right! Thank you for your amazing service!

Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.

Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.

Vortex Doors does quality work. Pricing is fair. Communication is excellent. They do a good job of making sure they have all the necessary information when coming out in advance of starting the job, then send multiple updates while waiting for parts. We have had rollup door repairs and new rollup installations and a standard steel door installed and all are still working great. I would recommend Vortex for industrial door services.