Customer Feedback

Had a great experience with Warren when he came out to install a new drive chain and speakers along with a new hand chain.

Mario was awesome and very professional Will keep calling him back for all my door repairs

Great commercial garage door specialties! Highly recommend! Donald and Garett were very professional and efficient! Thank you Vortex!

Alex provided awesome support in helping us connect our Proxy cards . Thank you much

As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors. My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up. But, follow up they did. I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right. We talked it over and in the end, Steve made it right. I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days. Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.

We had another company come out and they couldn't/wouldn't repair the door. Wesley was here and not only fixed it, but made sure that the lock was actually functioning, fixed our threshhold and suggested we increase the size of our door frame stops ...They did a great job

Thank you, Adam and Josh. Great job.

Great response time with these guys. Jose and Jesus came in and got right to the job. They gave great information and recommendations.

Greg did an amazing job. Super professional