Customer Feedback

We were in urgent need of a dock lift repair and called several other companies that were unable to help. Daniel and Zack showed up same day, ordered a forklift and completed a complicated repair same day. Amazing service.

Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.

Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.

Cory and Tristian were amazing to work with. They kept us informed through the whole process and were extensive professional.

Vortex Doors does quality work. Pricing is fair. Communication is excellent. They do a good job of making sure they have all the necessary information when coming out in advance of starting the job, then send multiple updates while waiting for parts. We have had rollup door repairs and new rollup installations and a standard steel door installed and all are still working great. I would recommend Vortex for industrial door services.

Rayen, did an excellent job for us today, polite, knowledgeable (we talked about the issues for this job and I'm pleased with the results), thanks for sending him (Dave at Knight)

This was my 3rd experience with Vortex coming out to service my company's doors and they have always been friendly and professional. Today was no different. Raul was awesome. Got the job done perfectly and in almost no time. The door and doorway are cleaner than before he got here! Top notch service.

I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.

Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.