Customer Feedback

Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!

Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.

If you’re looking for quality work on overhead doors and gate operators then look no further than Vortex!!! Vortex has serviced us at FedEx for 15 years and never let us down! Today was no exception when we called in an emergency work order as Ryan and Pablo were going home. The response time was first class. I also need to mention Rob and Breanna put it all together and made it happen. Great teamwork!!!! From all of us at FedEx we thank you!!!

Jose was very professional and had everything fixed in a timely manner. Definitely would recommend him and his company to others and use them again in the future.

I want to thank Ryan for coming to our CCE office and servicing our doors. He was fast, friendly, and got the job done right! Thank you for your amazing service!

The workers, Kevin & Carlos were so awesome while @ my local Anytime Fitness in Kyle. They were respectful to members coming in & out to the door while they worked on it. They ALSO FIXED IT! YES!

Daniel came out to help us today with some door issues we were having! He went above and beyond! Really appreciated how thorough the work we received was and excellent communication and customer service! Highly recommend

Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.

Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.