Press/Media

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.

Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.

Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

Edgar and Kevin did an amazing job in our entrance and exit automatic doors. We get professional and kept their work area clean and organized.

Greg was very professional and finished the job in a timely fashion.

Cole D. has come out to our facility a number of times and he has always been polite, professional and efficient.

Donald and Eric From vortex. Did an amazing job very prompt and professional and informative,
Donald and Eric also gave me some great recommendations and options for installing a new rollup door That won't give me so many problems.
These guys helped me out when I was in a bad spot. Saturday night. One of my plumbers broke my rollup door and I needed somebody for an emergency to repair my door
The service technician showed up Saturday night in a few hours, and had my door operable within two hours.
Vortex did an great job
Thank you, Vortex and your team for helping me out of a bad spot

Cory and Phil were a pleasure to assist and grateful for taking extra care in performing maintenance checks on our facility doors.??

Jeff burbine was great and s'per profesional when fixing our sliding doors at forever21.

Martin Armendaris did a great job at fixing the door and explaining the steps of what he was doing. Definitely recommend vortex

Martin was great! Super friendly to our staff and customers. Got the job done quickly and efficiently.