Commercial Loading Dock Doors and Equipment

John and Blake did a great job fixing our dock lock!

Paz and Esteban were amazing!! They were friendly and respectful and did an amazing job fixing the dock lift!

Aaron & Miguel did a great job on our dock!

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.

Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.

Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

Martin came by to help us resolve a problem with our dock doors on very short notice. He was very fast, knowledgeable and safe throughout the job. Overall, great service!!

John and Ernie did a great job fixing dock door today

We just had Larry and Justin out to help us out with a few issues we had been having around the dock. They were great and I really appreciate the time Larry spent with me on proper use and maintenance of the equipment. I had a great great experience with them and Vortex. Thanks guys!

Greg and Tim helped look at our dock to find out why it wasn't functioning! Good guys

Anthony and JC did a great job installing truck bumpers for our loading dock. Thanks for the excellent work!!