Commercial Loading Dock Doors and Equipment

John and Blake did a great job fixing our dock lock!

Vortex has been there when I have need them most. They have provided me with all around service from Priscilla and the office staff always keeping me updated on service dates/times, making sure I'm aware of any changes to my planned services, then manny getting me set up with PM service for my 45 docks, And last but not least Tommy and his team are always there when I need them making sure my dock doors are in great condition and free from any hazards. They have really helped Ernest Packaging keep up with the docks while keeping the cost down.

Vortex Techs were very professional and very courteous not to mention how efficient and clean they did the job I am very pleased with their work as I have been in the past with other tasks that Vortex have done for us. I'd recommend them to other businesses that need bay door dock repair. thak you so much for your time and business. Mario Quintanar Facility Manager B&E Mfg. Inc. Aerospace

We are very happy with the work. Both Adrian and Wyatt were great. They were personable and professional. They arrived on time answered all questions and got our docks fixed and functional in timely manner. We will definitely be using Vortex in the future. Thanks!

Reliable and knowledgeable Jacob and Jose were able to have our dock plates up and running the same day.

Our techs (Dallas, BT, and Levi) did an amazing job installing our loading dock. Highly recommend them & Vortex .

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks. Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience. Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

We just had Larry and Justin out to help us out with a few issues we had been having around the dock. They were great and I really appreciate the time Larry spent with me on proper use and maintenance of the equipment. I had a great great experience with them and Vortex. Thanks guys!

John and Ernie did a great job fixing dock door today