Commercial Loading Dock Doors and Equipment

Ralph was very professional and proficient in maintaining our overhead dock doors at our Phoenix warehouse.

Brandon and Ryan were punctual and professional. Great service and fixed are dock plate in a timely manner. Great experience.

Kevin was great and helped get our dock working again. Extremely helpful

They did a Good job fixing the dock and welding with good communication

Reliable and knowledgeable Jacob and Jose were able to have our dock plates up and running the same day.

Jeff B and Jason G are very professional and quick to respond to our requests. They showed us that the dock doors are now working properly before they left

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.

Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.

Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

Bryant did amazing and took care of all four dock doors right before the holiday season!

We just had Larry and Justin out to help us out with a few issues we had been having around the dock. They were great and I really appreciate the time Larry spent with me on proper use and maintenance of the equipment. I had a great great experience with them and Vortex. Thanks guys!