Commercial & Industrial Door Repair and Service in Southern California

Leo from Vortex repaired 3 doors in our building. He walked me through all of the issues, explained he thought might be the issues and fixed all of 3 doors quickly and efficiently. Leo went above and beyond to provide all-around excellent service.

Eduardo was great! It's apparent through his demeanor and the quality of the finished product that he genuinely cares about his job.

Lisandro and Steven came in and expected the door fix to not be too bad. After removing the door they found the previously installer took a few short cuts. They were able to quickly pivot to repairing the issues and adjusting the door properly. They did excellent work and I was impressed with how well they managed to handle an 8ft tall glass door with just the two of them. Definitely friendly and efficient. Thank you!

Lisandro and Steven came in and took care of business. Door installed with complicated lock. Thanks for the professional work.

As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors. My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up. But, follow up they did. I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right. We talked it over and in the end, Steve made it right. I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days. Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.

Christian is very down to earth personality, excellent customer service, detail oriented. Very knowledgeable.

Had an issue with my billing but after talking with Steve, the manager in Irvine, everything was resolved satisfactorily.

Only Legitimate door company that honors there warranties and backs up there work. Don't call anyone else. You get what you pay for.

Jeff and his assistant Lupe were knowledgeable and extremely professional.