Commercial & Industrial Door Repair and Service in Southern California

Christian was Profesional and did a great job helping us figure out what we needed for our doors

Window broke on the 29th of November they came by that day and measured it. So good so far right? Well its been 20 days and still no window. They came by one other time to measure again and now I'm left in the cold. Their window repair department has failed at every turn. Hope they eventually show up.
They did this job but not in a timely manner.
We did however need another window about a year later and this one went much better.
I would recommend them at this point.

As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors.
My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up.
But, follow up they did.
I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right.
We talked it over and in the end, Steve made it right.
I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days.
Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.

Jeff, was great very professional and did a great job.

I had the pleasure of meeting Jake today as he helped install a metal door for my office. He did a great job on the project and everything is looking great as well as the door in working order. His professionalism and demeanor reflected how long he has been working for this company and the work he does is the cherry on top. He went a love and beyond to make sure everything was taken care of. Definitely recommend!

I'm an employee! But still a great place!

On time, friendly and clearly explained the issue and ideal solution. Took a second to help with one of our wiggly handles, too! Fixed the door short term while awaiting parts and estimate. Thank you Christian!

Eduardo was great! It's apparent through his demeanor and the quality of the finished product that he genuinely cares about his job.

Vortex is always responsive. Lisandro and Lupe were able to figure out issue with herculite doors and leave with a job complete.