Commercial & Industrial Door Repair and Service in Virginia

Bryan and Reyes were quick to fix our door, and even adjusted the door to fix a different problem that was previously left unfixed.

Pat Sean and Andrew are here to fix my overhead door in the shop the guys were very professional communication with me a great set of guys there

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.

Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.

Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

Cory did a great job servicing thr doors at my apartment community. He was friendly and professional!

John was a good tech he got us back up running very knowledgeable I would definitely recommend vortex anytime.

Erick and Calvin we're amazing we got locked in the store because of the power outage. Calvin got to us first and he came in and was ready to help . Then we couldn't get it to work so he had Erick come help and they were able to get it done in 20 mins . Thank you guys again ??

Great customer service! Quick and efficient!

Wyatt and Johnny came out to replace a door at our storage facility. They did an amazing job. They communicated very well, they were very friendly. They were here on time and worked hard the entire time. they took down the old door and installed the new one in just a couple of hours. I would recommend them to everyone! Great job!

Greg is the man and got got our door up and running!