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Barrier and Security Gate Arms

barrier arm in the parking lot

Vortex specializes in commercial door service, repair and replacement, as well as access control systems, such as barrier and security gate arms.

barrier arm in the parking lot

Barrier arms are one of the most adaptable security devices on the market. Available in a variety of sizes and configurations, they can be custom fit to almost any location.

  • Standard Barrier Arms. The most commonly installed barrier arm. Built to manage heavy traffic, they consist of a single pole up to 15 feet long.
  • Wishbone Barrier Arms. Designed to control wide traffic lanes at industrial and manufacturing sites, these arms are up to 30 feet long, made up of two poles installed on either side of the supporting post, for added stability.  I”m not sure what this is?
  • Articulating Barrier Arms. Built for spaces with low ceilings or overhead obstacles, such as power lines, that could prevent a rigid arm from raising to its full height. Articulating arms have a hinge that allows them to fold in on themselves as they’re raised, reducing their height by up to half.
  • Automatic Barrier Arms. Raise automatically after being activated by a keypad, card reader, proximity sensor, or smartphone app.
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Service and Repair

Barrier arms can experience mechanical and electrical issues and often are damaged by vehicles. Vortex technicians are trained to service, repair, and replace all critical parts, in order to minimize downtime. We know these units are critical to the security of your building and property, which is why our teams are ready to respond quickly to any and all issues, including:

barrier arm at entrance of a garage
  • Worn or Broken Parts. Though barrier arms are designed to function for years, problems can arise over time due to repeated use. Vortex service technicians inspect gears, belts, and bearings to identify problems before breaks occur.
  • Sensor Malfunction. Damaged sensors prevent barriers from opening to admit authorized users or cause them to close unexpectedly, possibly harming vehicles. Accumulated dirt and debris can also interfere with sensors, preventing them from reading signals or detecting vehicles.
  • Faulty Control System. Barrier arms are operated by an electric control board. Incorrect programming, bad software, or damage from a rainstorm or power surge can cause them to open inconsistently or incorrectly.
  • Corrosion. Unless properly sealed, rain, snow, and ice can deteriorate bolts, hinges, and other metal components, preventing the arm from opening and closing smoothly.
  • Communication Issues. Poor wiring can prevent the control board from signaling the motor, leading to access problems. If the unit is part of a larger access control system, problems within the network can lead to operational difficulties.

Vortex not only repairs barrier arms, we also help extend their lifespan and lower the cost of ownership through our preventative maintenance programs. We can even upgrade your existing equipment to improve its reliability and performance.

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What Our Customers Are Saying

Excellent
Mimi M.
Daniel came out to help us today with some door issues we were having! He went above and beyond! Really appreciated how thorough the work we received was and excellent communication and customer service! Highly recommend
daniela G.
Cory & Tristian did an amazing job at our store in berkeley. Super nice and were very communicative. 10/10 service!
Terry F.
I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.
Sonia A.
Aurelio and Ray were awesome, extremely professional and super helpful! They were very knowledgeable with a positive attitude and took their time with repairs. Vortex, give these guys a raise! They were nothing short of amazing.
Myra S.
Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.
Madison R.
Nigel and Kevin have always done a wonderful and prompt job on our doors. We appreciate them and their hard work.
Daryn V.
Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.
John
Just want to take a minute and thank our install Technician Wes w/ Vortex doors. A true professional who installed keyless system for our office. Wes did an exceptional job and meticulously ensured that he left our front lobby cleaner than when he arrived. Could not be happier with this portion of the install!
Germaine S.
Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.
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Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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