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Barrier and Security Gate Arms

barrier arm in the parking lot

Vortex specializes in commercial door service, repair and replacement, as well as access control systems, such as barrier and security gate arms.

barrier arm in the parking lot

Barrier arms are one of the most adaptable security devices on the market. Available in a variety of sizes and configurations, they can be custom fit to almost any location.

  • Standard Barrier Arms. The most commonly installed barrier arm. Built to manage heavy traffic, they consist of a single pole up to 15 feet long.
  • Wishbone Barrier Arms. Designed to control wide traffic lanes at industrial and manufacturing sites, these arms are up to 30 feet long, made up of two poles installed on either side of the supporting post, for added stability.  I”m not sure what this is?
  • Articulating Barrier Arms. Built for spaces with low ceilings or overhead obstacles, such as power lines, that could prevent a rigid arm from raising to its full height. Articulating arms have a hinge that allows them to fold in on themselves as they’re raised, reducing their height by up to half.
  • Automatic Barrier Arms. Raise automatically after being activated by a keypad, card reader, proximity sensor, or smartphone app.
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Service and Repair

Barrier arms can experience mechanical and electrical issues and often are damaged by vehicles. Vortex technicians are trained to service, repair, and replace all critical parts, in order to minimize downtime. We know these units are critical to the security of your building and property, which is why our teams are ready to respond quickly to any and all issues, including:

barrier arm at entrance of a garage
  • Worn or Broken Parts. Though barrier arms are designed to function for years, problems can arise over time due to repeated use. Vortex service technicians inspect gears, belts, and bearings to identify problems before breaks occur.
  • Sensor Malfunction. Damaged sensors prevent barriers from opening to admit authorized users or cause them to close unexpectedly, possibly harming vehicles. Accumulated dirt and debris can also interfere with sensors, preventing them from reading signals or detecting vehicles.
  • Faulty Control System. Barrier arms are operated by an electric control board. Incorrect programming, bad software, or damage from a rainstorm or power surge can cause them to open inconsistently or incorrectly.
  • Corrosion. Unless properly sealed, rain, snow, and ice can deteriorate bolts, hinges, and other metal components, preventing the arm from opening and closing smoothly.
  • Communication Issues. Poor wiring can prevent the control board from signaling the motor, leading to access problems. If the unit is part of a larger access control system, problems within the network can lead to operational difficulties.

Vortex not only repairs barrier arms, we also help extend their lifespan and lower the cost of ownership through our preventative maintenance programs. We can even upgrade your existing equipment to improve its reliability and performance.

Fully Certified & Accredited Commercial Door Experts

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What Our Customers Are Saying

Excellent
Jordan K.
Alexander was so helpful and quick with service. He was hired to remove the swinging door between the front of house and back of house of the store I work at. He was kind and respectful of business, moving around us while we continued to work around him and did his best to stay out of our way so that we could continue to serve customers to the best of our ability. 10/10 would recommend
connie H.
The Vortex Teams are always very efficient, hard working and easy to work with. I would recommend them over and over!
Angela Ray P.
I would highly recommend this company. I am a property manager and sometimes it can be difficult to find great vendors. We needed a lot of help with our trash chute doors and had gone through trying to work with 2 other companies that were not doing a good job. Vortex was extremely easy to work with. From the moment I called to schedule an appointment to the technician being on-site the customer service was excellent. He had parts I didn't even know he would bring just in case to be sure all our basis was covered. They are professional, friendly, and got the job done quickly. I will be using this company moving forward! Thank you!
K C.
Anthony from VORTEX super fast response and turn around time. Great Same day service. Highly recommend!
Dan B.
Great service! After hours call was handled . Our go to company for overhead door service.
Cher D.
Great service!
Nate M.
John and Cory were at our worksite to fix multiple issues with our hangar doors. We have had other companies out for these repairs and they were stumped. Outside of needing some parts to order, Vortex doors were able to solve 90% of our issues. Very professional, knowledgeable, and worked with very high safety standards. Will definetly be reaching out to Vortex for any issues we have in the future.
steph
Ray and Eric had great customer service skills and professionalism.
Anthony A.
Jose was absolutely awesome!

He was able to come out and help on a short notice, was direct on what needed to be done, and fixed our door in a timely manner given the circumstances.

On top of that, he was professional both in his approach to the work, as well as his demeanor. Thank you Jose for a professional and timely service.
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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