Loading Dock Canopies and Shelters

This review is long overdue, we have a very large garage door that was poorly designed (by a different company) which has caused it to break many times. At this point I've met pretty much every tech they have and their whole team is great and has always been fair, efficient, and honest. I want to give a big thank you to John who has helped get our door functioning correctly over multiple different failures and we just had Brad come out who was just as great. We also had an issue with our front door which I didn't initially call about but they went a step above and fixed that too. Thank you for always going above and beyond.

Henry assisted our location by reinforcing our door. He did a great job and made it feel more secure. He worked efficiently and timely and delivered the service quicker than expected.

Victor and JR were quick and explained the process well. Glad to have them service our vehicle gate.

Efficient, got the thing done & did it well.

Greg was great

They are pricy, but it’s worth the money to get things right on the first time. Velasquez helped me with a commercial door. Explained to me the options and was courteous. No more squeaky door, that won’t shut right.

Full disclosure, I am an employee of Vortex: I believe in this company of 85 years, and have dedicated over 15 years of service because of it. This is a great company that works hard to win the needs and hearts of the employees and customers. Always a pleasure!

Greg serviced our door and everything turned out great. thank you

Jeremy is an awesome technician. He's very punctual and informative.