Overhead Doors & Sectional Doors

Manuel was great!! He cam out to my dental office and got us fixed up in no time! Great service!

Cole was very professional great service

Tony and Cole did an amazing job at the West Village caf'

Kevin & Oscar were friendly while providing great service and communication!

Edited:
Met with Devin today and worked out an agreement that was agreeable to both parties. Overall, we are very happy with the work, and they have notated our account to prevent any future unauthorized work from being done before it is quoted and pricing is approved.

The work that was done was fine, but we were originally quoted $1300. There was some additional work that was suggested by the technician, which is also fine. However, there was no discussion about the cost of that additional work. We later (as another reviewer noted) had to ask for an invoice, and it was $7200.

I feel that an increase of more than four times the original estimate should warrant a discussion about the increase in cost. One of our representatives did authorize the additional work, but the responsibility to inform us of the additional cost lies with Vortex, and that did not happen.

Martin and Greg were great and quick

Chris Santana is always professional and quick to help when we call. We’ve had him at our property several times and every time he’s helpful and knowledgeable. Our team is extremely grateful to him and Vortex. Thank you for great work as usual!

Rudy and Johnny did an outstanding job. Extremely organized going over and beyond for the customer

Matt and Morgan are awesome!!!!