The Official Vortex Doors Blog

Great customer service. Much appreciate all they do and the quick support and service. Very professional company. The Tech, Christian, is the best. He is very good at analyzing the problem and getting us to a quick solution!! Thank you Vortex!!!
Precious metals plating co.

John and Trey came out and did an awesome job replacing and repairing my commercial dock levelers!

The entire process was so smooth and professional! Amazing customer service, timely, and very good communication. The techs were early for the repair service and called beforehand to make sure I was ready for the appointment, had excellent explanations, walkthrough, and communication all along the way. They were professional, friendly, worked efficiently, and answered all our questions.

On top of all of this, they did a simple repair on a couple of our doors for free and didn't charge us for parts or labor. Again, amazing quality and customer service! We DEFINITELY will be using Vortex Doors again in the future for all our commercial door service needs! HIGHLY RECOMMEND!!

Changing my review from 1 to 5 stars based on additional contact with the company. Performed work on time within budget and did an excellent job. Would use this company again in the future.

Vortex is very responsive to service calls but often falls short when it comes to getting quotes for work to be preformed. And they do like to put their decals/stickers on yours doors. They have Push/Pulls ones they will often use, but it's really just a marketing trick as it also has their name and phone number listed. As long as they don't leave those decals at my locations I'll continue to use them for service. They are my go to repair service for doors, etc.

Jeremy was amazing. Did the work of 5 men. Absolute great job!!

Omg Juan and Mario were amazing got the job done customer service was everything good job guys !!

Jeff burbine was great and s'per profesional when fixing our sliding doors at forever21.

Great service from the Salt Lake branch of Vortex on our overhead door repair. After 20 years of use, our door was in need of repair as it would no longer open. Service technician Brett S. Arrived at our business, evaluated the problem, ordered parts and ,once parts were acquired, returned to complete the work. Brett gave detailed explanation of the repairs needed and was professional at every interaction that we had throughout the entire process. We are satisfied with this repair and the repairs Vortex has performed for us in the past. Would recommend to those in need and will use Vortex again in the future as the needs arise.