Without regular service, even the best operators break down. Mechanical wear, heavy use, and environmental exposure can weaken connections and damage hardware. Regular inspections ensure your doors function as intended, according to the guidelines laid down by the Americans with Disabilities Act (ADA).
ADA Automatic Door Openers
ADA low-energy operators are designed for swinging and sliding pedestrian doors, assisting users who have difficulty operating doors manually. Unlike automatic door systems, ADA openers only open doors after being activated by a “knowing act,” such as pushing a button, for the safety and convenience of users.

Equipped with the latest tools and knowledge, our teams inspect, repair, and troubleshoot ADA low-energy operators, helping you avoid disruptions that could lead to prolonged downtime and possibly violate state and federal statutes on accessibility. By checking and servicing critical parts, Vortex technicians identify and resolve issues before breakdowns occur, ensuring seamless function day-to-day. Our inspections covers all key parts, including:

Push Plates
Located at an accessible height near the door, push plates allow people with limited strength and mobility to activate the operator without pushing or pulling the door. They often degrade over time due to overuse or frequency of use, or because they’re located in exposed locations where environmental conditions can affect the lifespan. Vortex service teams:
- Inspect and repair wiring
- Adjust timing settings, so the door opens as expected
- Ensure the unit has been installed properly and meets code requirements
- Test the mechanical functionality and check signal strength, if wireless
- Check for cracked covers and buttons
- Test batteries in wireless units
- Look for vandalism or accidental damage
Wiring
The central unit responsible for coordinating the door’s movement, the control panel processes signals from the sensor, motor, and input devices, such as buttons or wall switches. Once the technician has inspected the panel, they will also:
- Check the power supply, if the door is unresponsive
- Test knowing act input, if the door behaves unpredictably
- Recalibrate the open and close positions if the door won’t open or close fully
- Adjust the timing to meet ADA compliance, if the door moves too quickly or slowly


Control Unit
Located at an accessible height near the door, ADA buttons allow people with limited strength and mobility to activate the opener without physically engaging with the door. Because they are typically located in exposed locations, the mechanism can accumulate dirt and debris that obstruct its operation. Vortex service teams will:
- Inspect and repair wiring
- Adjust timing settings, so the door opens as expected
- Reseal the casing, to protect internal components
- Test the relays and check signal strength, if wireless
- Replace batteries if wireless units are installed
Upgrading to Touchless Hardware
Vortex technicians don't just service low-energy operators, we also upgrade them. Touchless wave buttons are a simple way to enhance accessibility and hygiene. Instead of pressing a push pad, users simply wave their hand near the sensor to activate the door ‒ a particularly helpful feature for individuals with limited mobility and those with disabilities.
Hands-free hardware minimizes contact with surfaces, helping maintain a clean, sanitary environment. Incorporating new technology even creates a positive impression on customers, elevating the image of your brand.


Enhanced Safety Features
Safety sensors prevent accidents, especially in situations where the initial activation might not be sufficient for some users. They ensure doors don't close until the entryway is entirely clear ‒ an important feature for individuals with mobility aids, such as wheelchairs or walkers, who may need extra time navigating openings.
If you haven’t updated your safety mechanisms, our technicians can discuss available options. Door mounted sensors detect obstructions in real-time, delivering dependable protection and eliminating the risk someone might be struck when the door closes.
Whether you need routine cleaning, minor adjustment, or emergency repair, our fast, professional, and reliable service delivers exceptional results that optimizes performance while extending the lifespan of your doors and their components. Contact us today to get started!