Vortex has been there when I have need them most. They have provided me with all around service from Priscilla and the office staff always keeping me updated on service dates/times, making sure I'm aware of any changes to my planned services, then manny getting me set up with PM service for my 45 docks, And last but not least Tommy and his team are always there when I need them making sure my dock doors are in great condition and free from any hazards. They have really helped Ernest Packaging keep up with the docks while keeping the cost down.