Rolling Aluminum Security Gates

On August 3, 2021, a technician from Vortex Industries identified as Andy arrived at our hotel to repair 9 guest room doors. This technician went above and beyond the call of duty and fixed all our doors in one visit. As a hotel manager for over 20 years, Andy is by far one of the most professional technicians I've worked with throughout my career. His expertise in repairing doors is amazing and his timeliness in completing the repairs is remarkable. Andy should be commended on his outstanding work, his expertise in the field and his exceptional guest service!! Hopefully this technician can mentor others at Vortex to match his exceptional service!

The entire team is just incredible here. Very personable, friendly, knowledgeable and professional.

Cole with vortex was very knowledgeable and got the job done quickly even tho it was not an easy fix. Definitely recommend him for any door problems you might have.

Greg is always great and professional!

Stephen has now been to the shop twice to knock out different jobs on interior/exterior doors, window replacements and sealing; the list goes on. He was professional, punctual, and efficient with his service as he blasted through jobs like it's no big deal. Thanks for the spectacular job throttling, Stephen and Vortex, y'all do great work, I recommend your business ??

Nothing but high praises for the great work done by our 2 repair guys today, John and Anthony. The office called and notified us they would arrive at 8:30AM and they did. They worked well together and were able to get all the end clips fixed that needed to be replaced and helped me grease up the old curtain door. $858 repair to maintain this old curtain style roll up door was awesome. The previous clips had ben banged up by years of abuse and fixed by me and my gate repair tool (just a hammer) for the past 2 years.

It started off with the sales guy who came to look and he was very honest and quoted us $858 and said they could fix the issue of the sliding from the curtain style gate. I think replacement would be in the $5k range which I think we would have held off on.

The office was very responsive as I dealt with Tiffany and Martha for scheduling and paperwork.

Anthony came out and diagnosed the problem right away. He is very professional and polite. I would have him back out at my job site any time

Matt and Morgan are awesome!!!!

Ignacio was pleasant, professional, and absolutely thorough. Explained all work and recommendations clearly.