The Official Vortex Doors Blog

I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!

We were in urgent need of a dock lift repair and called several other companies that were unable to help. Daniel and Zack showed up same day, ordered a forklift and completed a complicated repair same day. Amazing service.

Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.

Jeff Johnson and Jesus collazo are great technicians, we appreciate them fixing our problems.

Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.

Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!

Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.

Another gate issue. But I wasn't stressed out this time because I know where to call.
Vortex was the one. Eddie and Robert came and fixed the problems and done. I'm glad now I know where to call and not wasting time other companies trying to get a quotation. Thank you, Eddie and Robert!

Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony