The Official Vortex Doors Blog

Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.

Rayen, did an excellent job for us today, polite, knowledgeable (we talked about the issues for this job and I'm pleased with the results), thanks for sending him (Dave at Knight)

Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!

Another gate issue. But I wasn't stressed out this time because I know where to call.
Vortex was the one. Eddie and Robert came and fixed the problems and done. I'm glad now I know where to call and not wasting time other companies trying to get a quotation. Thank you, Eddie and Robert!

Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.

Vortex Doors does quality work. Pricing is fair. Communication is excellent. They do a good job of making sure they have all the necessary information when coming out in advance of starting the job, then send multiple updates while waiting for parts. We have had rollup door repairs and new rollup installations and a standard steel door installed and all are still working great. I would recommend Vortex for industrial door services.

I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!

Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.

We were in urgent need of a dock lift repair and called several other companies that were unable to help. Daniel and Zack showed up same day, ordered a forklift and completed a complicated repair same day. Amazing service.