The Official Vortex Doors Blog

Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.

Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.

It is above & beyond, that you get from this team! Kevin & Carlos really locked in & fixed a previous disaster that was left for them. They communicated there struggles but never gave up on it. We are so grateful for getting the right guys!

Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!

Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.

Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!

John and Johnathan came out and were excellent. Knew their stuff and helped us straight away. Wouldn't hesitate to have those guys back out!!!

I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.

Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony