The Official Vortex Doors Blog

I had Brett and Mike come out to look at a partition door and they fixed it in an hour!

The doors at my office are old and in need of repair. Vortex responded immediately & had a technician, David, at my office in under an hour. The technician was not able to fix the problem this trip but I feel that he exhausted every effort to do so. He also took the time to make sure everything else with the door was in working order. He also took the time to explain what the problem was and what could be done to fix it. He was extremely nice and professional as well. I highly recommend Vortex & their technician David and will continue to call them for all the doors at my office.

I've been having a door issue for the longest at my daycare center, and Juan came in and fixed my door in a such a timely manner. He knew exactly what the issue was! Thanks Juan!

We had a break in at work overnight, roll up door bashed in. These guys got the working again so we can use it until they comeback and replace the damaged panels. Great service

The technicians are always courteous and knowledgeable. Great job.

Andrew and Jonathan were super awesome. They helped us with the repair and were super nice

Ryan was fast and efficient. Got the job done! Always use VORTEX for my roll up door needs.

**Update ** Rob the Owner / Manager Went over and beyond to make things right with us. It's good to know that some companies still care about their clients and want to retain that business. Because of Rob, I will continue to do business with Vortex Doors going forward. We already have a new project on the horizon as discussed with them. I am a hard customer to recover once I am unhappy, and you were able to retain my business. Thanks Rob for all that you do. ***** Two stars for the techs who did the work and the staff on the phone. Minus three stars for the following. $600 to replace a door lock? They charge $158 to come out, plus bill you for $80 per half hour. The tech took two hours to do the work and cost us $600 to replace a LOCK! I was completely unaware of these charges when I mentioned we are a new client. I would have gone somewhere else. We will not use this company ever again! This was the first time and will be my last time!

Great experience with them coming out and working on our equipment. On time and dependable.