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Lisandro and Virgilio did a great job complete door inspection

Anthony is 2 in 1, i love his work so fast no delays. Thanks for making our life easier. Keep up the good job, once again thanks Anthony and Vortex doors.

Christopher A. and Jacinto came to the rescue! Engaging, knowledgeable and informative fixing one of our problematic doors.

John did an amazing job today here at cscsugaright. Came in got the job done.

Edited:
Met with Devin today and worked out an agreement that was agreeable to both parties. Overall, we are very happy with the work, and they have notated our account to prevent any future unauthorized work from being done before it is quoted and pricing is approved.

The work that was done was fine, but we were originally quoted $1300. There was some additional work that was suggested by the technician, which is also fine. However, there was no discussion about the cost of that additional work. We later (as another reviewer noted) had to ask for an invoice, and it was $7200.

I feel that an increase of more than four times the original estimate should warrant a discussion about the increase in cost. One of our representatives did authorize the additional work, but the responsibility to inform us of the additional cost lies with Vortex, and that did not happen.

Techs are amazing

Vortex has been a valuable partner for us for a very long time. They have responded quickly to all service requests and make a special effort to address emergency repairs promptly.

Great response time and very attentive to their customers' needs. Great quality of work and customer service.

AJ was very prompt, efficient, professional and fixed our issue.