Your Local Service Center:
Vortex Logo

Fail Secure vs Fail Safe Locks: What’s the Difference?

December 4, 2024 | Commercial Doors

key card being held up to key pad on doorFor building owners and property managers, understanding the difference between fail secure vs. fail safe locks is critical to the safety of both their staff and their business. Doors with fail secure locks can’t be accessed when the power is cut, while doors with fail safe locks can. It’s important to note that installing a fail safe or fail secure lock determines who can enter your building during a black out, but does not affect people’s ability to evacuate during an emergency. All locks are designed so people can exit a space whenever they want, regardless of whether the power’s flowing.

Fail Safe Locks

Fail safe and fail secure locks each have a default setting: open or closed. Because they operate magnetically, fail safe locks are open by default. Most feature an armature plate attached to the door and a high-powered magnet attached to the frame. The flow of electricity activates the magnet, which holds the door in place. Power is controlled by a keypad, card reader, or electronic sensor connected to the magnet. When activated, the lock cuts power, allowing the door to swing open. If the building loses electricity, the magnet powers down and allows people to enter freely.

As stated above, fail safe locks don’t create safe escape routes. Instead, they create access routes for emergency crews, allowing them to access your building in order to locate and rescue injured people. You’ll find them mostly on primary entry points, stairwell doors, and fire exits.

Fail Secure Locks

Fail secure locks are closed by default. They operate via an electric strike plate mounted to the door. The latch projects into a movable cavity called a keeper, which holds the door closed until the lock is activated by a code, keycard, or smartphone. As soon as the signal’s received, the keeper pivots outward, releasing the bolt and opening the door.

However, the bolt only retracts when its circuitry is powered on. As soon as the door is closed, power is cut and the bolt automatically snaps back into place. So in the event the building loses power, the lock still prevents unauthorized visitors from gaining entry. This locking mechanism only works in one direction however. It stops people from entering without the right credentials, but doesn’t stop them from exiting freely.

Companies rely on fail secure locks to protect sensitive areas and valuable assets in the event of a power shortage. They’re often found in server rooms, data centers, storage facilities, research laboratories, and stockrooms. Fail secure locks are also installed on fire doors in order to contain fire and smoke ‒ for the safety of your staff, assets, and property.

Servicing Fail Secure vs. Fail Safe Locks

Both fail secure and fail safe locks require regular maintenance in order to carry out their basic functions. All locks are vulnerable to dirt, corrosion, loose wires, worn circuitry, inadequate power, and mechanical deterioration. Regular inspections allow us to identify issues before they escalate and potentially jeopardize the security of your business. For more information, contact your local Vortex service team today!

Want to SHARE this?

Fully Certified & Accredited Commercial Door Experts

IDEA logo
ISN RAVS Plus Participant Logo
America's Top 100 Most Loved Workplaces 2025
Newsweek most loved 2024
AAADM logo
NFPA logo
Avetta logo

What Our Customers Are Saying

Excellent
Claire S.
Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.
Rob S.
John and Johnathan came out and were excellent. Knew their stuff and helped us straight away. Wouldn't hesitate to have those guys back out!!!
Jaime P.
Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!
Henry R.
Another gate issue. But I wasn't stressed out this time because I know where to call.
Vortex was the one. Eddie and Robert came and fixed the problems and done. I'm glad now I know where to call and not wasting time other companies trying to get a quotation. Thank you, Eddie and Robert!
Mimi M.
Daniel came out to help us today with some door issues we were having! He went above and beyond! Really appreciated how thorough the work we received was and excellent communication and customer service! Highly recommend
Gabby R.
I want to thank Ryan for coming to our CCE office and servicing our doors. He was fast, friendly, and got the job done right! Thank you for your amazing service!
Glenn T.
If you’re looking for quality work on overhead doors and gate operators then look no further than Vortex!!! Vortex has serviced us at FedEx for 15 years and never let us down! Today was no exception when we called in an emergency work order as Ryan and Pablo were going home. The response time was first class. I also need to mention Rob and Breanna put it all together and made it happen. Great teamwork!!!! From all of us at FedEx we thank you!!!
Carlos-Angelo R.
Jeff Johnson and Jesus collazo are great technicians, we appreciate them fixing our problems.
Christopher S.
Andy does phenomenal work! I greatly appreciate his due diligence, level of professionalism and his high attention to detail. He's worked on site several occasions and I am completely satisfied with his work. Good quality doors, should last if maintained well. Will use again.
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Contact Us