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Fail Secure vs Fail Safe Locks: What’s the Difference?

December 4, 2024 | Commercial Doors

key card being held up to key pad on doorFor building owners and property managers, understanding the difference between fail secure vs. fail safe locks is critical to the safety of both their staff and their business. Doors with fail secure locks can’t be accessed when the power is cut, while doors with fail safe locks can. It’s important to note that installing a fail safe or fail secure lock determines who can enter your building during a black out, but does not affect people’s ability to evacuate during an emergency. All locks are designed so people can exit a space whenever they want, regardless of whether the power’s flowing.

Fail Safe Locks

Fail safe and fail secure locks each have a default setting: open or closed. Because they operate magnetically, fail safe locks are open by default. Most feature an armature plate attached to the door and a high-powered magnet attached to the frame. The flow of electricity activates the magnet, which holds the door in place. Power is controlled by a keypad, card reader, or electronic sensor connected to the magnet. When activated, the lock cuts power, allowing the door to swing open. If the building loses electricity, the magnet powers down and allows people to enter freely.

As stated above, fail safe locks don’t create safe escape routes. Instead, they create access routes for emergency crews, allowing them to access your building in order to locate and rescue injured people. You’ll find them mostly on primary entry points, stairwell doors, and fire exits.

Fail Secure Locks

Fail secure locks are closed by default. They operate via an electric strike plate mounted to the door. The latch projects into a movable cavity called a keeper, which holds the door closed until the lock is activated by a code, keycard, or smartphone. As soon as the signal’s received, the keeper pivots outward, releasing the bolt and opening the door.

However, the bolt only retracts when its circuitry is powered on. As soon as the door is closed, power is cut and the bolt automatically snaps back into place. So in the event the building loses power, the lock still prevents unauthorized visitors from gaining entry. This locking mechanism only works in one direction however. It stops people from entering without the right credentials, but doesn’t stop them from exiting freely.

Companies rely on fail secure locks to protect sensitive areas and valuable assets in the event of a power shortage. They’re often found in server rooms, data centers, storage facilities, research laboratories, and stockrooms. Fail secure locks are also installed on fire doors in order to contain fire and smoke ‒ for the safety of your staff, assets, and property.

Servicing Fail Secure vs. Fail Safe Locks

Both fail secure and fail safe locks require regular maintenance in order to carry out their basic functions. All locks are vulnerable to dirt, corrosion, loose wires, worn circuitry, inadequate power, and mechanical deterioration. Regular inspections allow us to identify issues before they escalate and potentially jeopardize the security of your business. For more information, contact your local Vortex service team today!

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Alyssa N.
I cannot sing enough praises about Anthony, the door repair man who came to our rescue when we found ourselves in the midst of a door disaster. From the moment he arrived, it was clear that he was not just an ordinary repairman; he was a superhero in disguise.

With his charming demeanor and infectious enthusiasm, Anthony approached our faulty door with unwavering confidence. His passion for his craft was evident as he assessed the situation, providing insightful explanations of the problem and assuring us that he had everything under control.

What struck me most about Anthony was his unwavering dedication to his work. He possessed a commitment to excellence and an attention to detail that was truly remarkable. Anthony patiently explained each step of the repair process to us, making sure we understood the intricacies involved.

His expertise was unparalleled. It was as if he possessed an innate understanding of doors and their inner workings. With swift and precise movements, he skillfully disassembled and reassembled the door, effortlessly navigating through the labyrinth of springs, hinges, and locks. It was truly a sight to behold.

But what truly set Anthony apart was his genuine concern for our safety. As he worked, he emphasized the importance of maintaining a secure and reliable door, going above and beyond to ensure that our office would be protected from any potential dangers. It was evident that he genuinely cared about the well-being of his clients and took immense pride in his ability to provide them with peace of mind.

By the time Anthony finished his work, our door looked and functioned better than ever before. It was a seamless, flawless transformation that left us in awe of his skills. But beyond his technical prowess, Anthony left a lasting impact on us with his kindness, professionalism, and genuine passion for his craft.

In the end, Anthony may not have become the firefighter he once aspired to be, but in our eyes, he is a true hero. His ability to rescue us from the perils of a faulty door was nothing short of remarkable. I cannot recommend Anthony highly enough to anyone in need of door repair services. With him, you can expect nothing less than outstanding service, exceptional craftsmanship, and a genuine dedication to your safety and satisfaction.

Thank you, Anthony, for being the door repair superhero we never knew we needed.
David M.
I've been using Vortex for the last three years and have no plans to use another service . Their techs are very knowledgeable and their scheduling personnel are polite and professional.
Andrew M.
John the tech was very good. He explained everything very well.
Andrew U.
Timely installation, communicated well. Great quality rolling doors, very smooth operation.
Jaime P.
Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!
Jayne A.
Jose did an amazing job on the locker room door for the women's locker room at LA Fitness and it is working properly
Team P.
We have a small print shop storefront close to the AT&T Center (where the SA Spurs play) and needed a retail front door. We shopped around and called a number of door companies with minimal, or should I say, less than enthusiastic efforts to gain our trust and business. Our stores structure was built in the 1950's so there were many company representatives who came to check it out and never got back to us or there quote was out of this world because of the possibility of many unforeseen issues, to say the least. Once we called VORTEX I could tell we finally had the ball rolling in the right direction. There were a number of folks involved from the beginning; the local Mgr. Randy McFarland, Scott McGauvren, to the installers including Cotton and Josh as well as a few others who's names I've forgotten. Most importantly it was a great overall effort by everyone involved ! Although not everything went as planned due to the age of the building and the unexpected obstacles, everything went as smoothly as anyone could expect. Even though they had to return after the initial installation, it was all handled in an organized and professional manner. Thanks to Mr. McFarland and his San Antonio, VORTEX group we have an awesome retail storefront door. JS
I.R. P.
VORTEX has been servicing my business doors (BIRITE QUALITY PHARMACY, LA HABRA) for many years. Great job. However the technician DANIEL who came 2 days ago, was out standing. Very polite & professional. I thought it was door-jam but he looked at everything like Sherlock and told me it was a piece of plastic. Very honest and professional. VORTEX techs always come on time. Great job DANIEL and thanks for it
Dylan H.
Greg and Tim did a great job fixing our door!
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