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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
Glenn T.
If you’re looking for quality work on overhead doors and gate operators then look no further than Vortex!!! Vortex has serviced us at FedEx for 15 years and never let us down! Today was no exception when we called in an emergency work order as Ryan and Pablo were going home. The response time was first class. I also need to mention Rob and Breanna put it all together and made it happen. Great teamwork!!!! From all of us at FedEx we thank you!!!
James F.
We were in urgent need of a dock lift repair and called several other companies that were unable to help. Daniel and Zack showed up same day, ordered a forklift and completed a complicated repair same day. Amazing service.
Gabby R.
I want to thank Ryan for coming to our CCE office and servicing our doors. He was fast, friendly, and got the job done right! Thank you for your amazing service!
Amit S.
Great service technician Kenny Floyd was great and polite reasonable pricing
Thanks for the service
Carlos-Angelo R.
Jeff Johnson and Jesus collazo are great technicians, we appreciate them fixing our problems.
Andrew M.
Vortex Doors does quality work. Pricing is fair. Communication is excellent. They do a good job of making sure they have all the necessary information when coming out in advance of starting the job, then send multiple updates while waiting for parts. We have had rollup door repairs and new rollup installations and a standard steel door installed and all are still working great. I would recommend Vortex for industrial door services.
John
Just want to take a minute and thank our install Technician Wes w/ Vortex doors. A true professional who installed keyless system for our office. Wes did an exceptional job and meticulously ensured that he left our front lobby cleaner than when he arrived. Could not be happier with this portion of the install!
Germaine S.
Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.
Ryan H.
This was my 3rd experience with Vortex coming out to service my company's doors and they have always been friendly and professional. Today was no different. Raul was awesome. Got the job done perfectly and in almost no time. The door and doorway are cleaner than before he got here! Top notch service.
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