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Houston Service Center Finds Winning Solution With A Wicket Door

April 30, 2019 | Company News

exterior steel door and window

Efficiency is an integral part of any successful business. Wasted time means wasted money. Our Vortex Houston Service Center recently helped a local business become more efficient, helping save them time and money.

Commercial roll up doors are the perfect solution for most receiving docks. They provide easy access and allow for large deliveries when a typical doorway just won’t do.

But what happens when you go through all the effort to open a large commercial roll up door for a small delivery? Well for one it’s a waste of time. But it’s also a lot of excess wear and tear on a commercial roll up door. If a good portion of your deliveries are smaller and do not require a roll up door, it makes sense to consider installing a Wicket Door.

Wicket Doors, also referred to as Pilot Doors, are a great solution for easy accessibility for rear access to a warehouse or receiving areas. They allow the building to be secured with the commercial roll up door and are ideal for receiving small deliveries rather than using the hand chain to open the large roll up door.

Wicket Door

That’s just what our client in Houston decided made the most sense for their business. We successfully installed a Wicket Door, to alleviate the cumbersome work of using the chain to roll up the larger door to receive smaller deliveries.

This type of project can typically be applied in most applications in one to two days. If you are using forklifts or heavy equipment for large deliveries, we’ll find an alternative solution for you since the Wicket Door is stationary and cuts down on your overall door opening.

The installation of this Wicket Door not only provides an easier way to receive everyday deliveries, but will also increase the longevity of the larger commercial roll up door.

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What Our Customers Are Saying

Excellent
4.8
Eric G.
Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!
Jaime P.
Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!
Marcos M.
Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony
Gabby R.
I want to thank Ryan for coming to our CCE office and servicing our doors. He was fast, friendly, and got the job done right! Thank you for your amazing service!
daniela G.
Cory & Tristian did an amazing job at our store in berkeley. Super nice and were very communicative. 10/10 service!
Myra S.
Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.
Glenn T.
If you’re looking for quality work on overhead doors and gate operators then look no further than Vortex!!! Vortex has serviced us at FedEx for 15 years and never let us down! Today was no exception when we called in an emergency work order as Ryan and Pablo were going home. The response time was first class. I also need to mention Rob and Breanna put it all together and made it happen. Great teamwork!!!! From all of us at FedEx we thank you!!!
Dave I.
Rayen, did an excellent job for us today, polite, knowledgeable (we talked about the issues for this job and I'm pleased with the results), thanks for sending him (Dave at Knight)
Andrew M.
Vortex Doors does quality work. Pricing is fair. Communication is excellent. They do a good job of making sure they have all the necessary information when coming out in advance of starting the job, then send multiple updates while waiting for parts. We have had rollup door repairs and new rollup installations and a standard steel door installed and all are still working great. I would recommend Vortex for industrial door services.
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