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Houston Service Center Finds Winning Solution With A Wicket Door

April 30, 2019 | Company News

exterior steel door and window

Efficiency is an integral part of any successful business. Wasted time means wasted money. Our Vortex Houston Service Center recently helped a local business become more efficient, helping save them time and money.

Commercial roll up doors are the perfect solution for most receiving docks. They provide easy access and allow for large deliveries when a typical doorway just won’t do.

But what happens when you go through all the effort to open a large commercial roll up door for a small delivery? Well for one it’s a waste of time. But it’s also a lot of excess wear and tear on a commercial roll up door. If a good portion of your deliveries are smaller and do not require a roll up door, it makes sense to consider installing a Wicket Door.

Wicket Doors, also referred to as Pilot Doors, are a great solution for easy accessibility for rear access to a warehouse or receiving areas. They allow the building to be secured with the commercial roll up door and are ideal for receiving small deliveries rather than using the hand chain to open the large roll up door.

Wicket Door

That’s just what our client in Houston decided made the most sense for their business. We successfully installed a Wicket Door, to alleviate the cumbersome work of using the chain to roll up the larger door to receive smaller deliveries.

This type of project can typically be applied in most applications in one to two days. If you are using forklifts or heavy equipment for large deliveries, we’ll find an alternative solution for you since the Wicket Door is stationary and cuts down on your overall door opening.

The installation of this Wicket Door not only provides an easier way to receive everyday deliveries, but will also increase the longevity of the larger commercial roll up door.

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What Our Customers Are Saying

Excellent
4.8
Joe F.
Thank you, Adam and Josh. Great job.
Adrian M.
Great response time with these guys. Jose and Jesus came in and got right to the job. They gave great information and recommendations.
Glenn H.
Greg did an amazing job. Super professional
Kristina G.
We had another company come out and they couldn't/wouldn't repair the door. Wesley was here and not only fixed it, but made sure that the lock was actually functioning, fixed our threshhold and suggested we increase the size of our door frame stops ...They did a great job
Larson F.
Great commercial garage door specialties! Highly recommend! Donald and Garett were very professional and efficient! Thank you Vortex!
Francisco A.
Had a great experience with Warren when he came out to install a new drive chain and speakers along with a new hand chain.
Lindy S.
Mario was awesome and very professional Will keep calling him back for all my door repairs
Katrin G.
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Kurt S.
As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors. My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up. But, follow up they did. I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right. We talked it over and in the end, Steve made it right. I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days. Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.
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