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Project Spotlight: Custom Security Grille in Los Angeles

January 3, 2022 | Company News

Custom Security Grille in Los AngelesCalifornia is looking a little nicer today. Technicians at our Los Angeles Service Center recently installed a custom curved security grille at Pepperdine University in Malibu. This sleek and aesthetic addition to the school’s retail space will protect their storefront while ensuring maximum airflow and visibility. 

The store was originally protected by a frameless, sliding glass door, but over the years, it had become worn out and difficult to operate. After listening to several employee complaints, Pepperdine reached out to us for a replacement.  

We recommended a sliding grille, a standard security feature that’s been proven to be one of the industry’s most reliable, cost-effective, and durable products. The only challenge was creating the custom radius track required for the door to stack out of the way when the shop was open. 

Because of the odd angle, our top service manager and team leader visited the store with a roll of 3-foot paper. Laying it on the floor, they spotted the existing track every six inches with a laser, marking it out on the paper and then connected the dots to make a giant 6 x 25 foot template, which became our guide during the manufacturing process. 

Once the new grille was ready, installation took roughly eight hours. It was carried out on a Saturday in order to avoid interfering with students on campus. We started by removing the existing door, which took two hours, then set up the replacement, which took another six. Once we were done, the store was not only safe, but looked better than ever.

Constructed from high-grade materials, with a clear anodized finish, grilles of this type require little maintenance with proper use. No danger of this wearing out. With the right care, it should provide Pepperdine with years of dependable service and peace of mind.

Our Los Angeles Service Center isn’t the only location installing fresh gate solutions with an eye on your ROI. Request your free estimate here or contact us at (800) 698-6783, today! 

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What Our Customers Are Saying

Excellent
4.8
Allen G.
Great quick service. Explained what was the problem and fixed it on the spot. Definitely 5 star service. Tyler and Danny were very professional and knowledgeable.
Loren G.
Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.
Myra S.
Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.
- O.
The workers, Kevin & Carlos were so awesome while @ my local Anytime Fitness in Kyle. They were respectful to members coming in & out to the door while they worked on it. They ALSO FIXED IT! YES!
Kash A.
I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!
Ryan H.
This was my 3rd experience with Vortex coming out to service my company's doors and they have always been friendly and professional. Today was no different. Raul was awesome. Got the job done perfectly and in almost no time. The door and doorway are cleaner than before he got here! Top notch service.
Jaime P.
Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!
Henry R.
Another gate issue. But I wasn't stressed out this time because I know where to call.
Vortex was the one. Eddie and Robert came and fixed the problems and done. I'm glad now I know where to call and not wasting time other companies trying to get a quotation. Thank you, Eddie and Robert!
Daryn V.
Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.
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