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Project Spotlight: Custom Security Grille in Los Angeles

January 3, 2022 | Company News

Custom Security Grille in Los AngelesCalifornia is looking a little nicer today. Technicians at our Los Angeles Service Center recently installed a custom curved security grille at Pepperdine University in Malibu. This sleek and aesthetic addition to the school’s retail space will protect their storefront while ensuring maximum airflow and visibility. 

The store was originally protected by a frameless, sliding glass door, but over the years, it had become worn out and difficult to operate. After listening to several employee complaints, Pepperdine reached out to us for a replacement.  

We recommended a sliding grille, a standard security feature that’s been proven to be one of the industry’s most reliable, cost-effective, and durable products. The only challenge was creating the custom radius track required for the door to stack out of the way when the shop was open. 

Because of the odd angle, our top service manager and team leader visited the store with a roll of 3-foot paper. Laying it on the floor, they spotted the existing track every six inches with a laser, marking it out on the paper and then connected the dots to make a giant 6 x 25 foot template, which became our guide during the manufacturing process. 

Once the new grille was ready, installation took roughly eight hours. It was carried out on a Saturday in order to avoid interfering with students on campus. We started by removing the existing door, which took two hours, then set up the replacement, which took another six. Once we were done, the store was not only safe, but looked better than ever.

Constructed from high-grade materials, with a clear anodized finish, grilles of this type require little maintenance with proper use. No danger of this wearing out. With the right care, it should provide Pepperdine with years of dependable service and peace of mind.

Our Los Angeles Service Center isn’t the only location installing fresh gate solutions with an eye on your ROI. Request your free estimate here or contact us at (800) 698-6783, today! 

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Marcos M.
Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony
Glenn T.
If you’re looking for quality work on overhead doors and gate operators then look no further than Vortex!!! Vortex has serviced us at FedEx for 15 years and never let us down! Today was no exception when we called in an emergency work order as Ryan and Pablo were going home. The response time was first class. I also need to mention Rob and Breanna put it all together and made it happen. Great teamwork!!!! From all of us at FedEx we thank you!!!
Rob S.
John and Johnathan came out and were excellent. Knew their stuff and helped us straight away. Wouldn't hesitate to have those guys back out!!!
Zoil L.
Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.
Germaine S.
Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.
Daryn V.
Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.
Sonia A.
Aurelio and Ray were awesome, extremely professional and super helpful! They were very knowledgeable with a positive attitude and took their time with repairs. Vortex, give these guys a raise! They were nothing short of amazing.
Kash A.
I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!
daniela G.
Cory & Tristian did an amazing job at our store in berkeley. Super nice and were very communicative. 10/10 service!
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