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5 Safety Tips for Roll Up Doors

April 21, 2022 | Security & Safety

Safety tips for roll up doorsRoll up doors aren’t a hazard, but they are heavy. Lifting and holding so much steel or aluminum puts a lot of pressure on hinges, springs, and cables. And because these doors are in constant use, they suffer greater wear and tear. It’s obvious, therefore, that safety has to be a top concern for any business owner operating roll up doors.

Roll up doors rarely fail. However, when they do, they can cause serious damage and injury. For the well-being of their staff and business, business owners need to take precautions and lay down clear safety procedures for everyone working around them. In fact, there are at least five every one should follow.

Hire Qualified Technicians

Businesses should always hire a certified technician to install and repair their doors. Their experience and training helps ensure set up is carried out correctly, with all parts secured and operating to factory specifications. They’re also familiar with the common problems these doors encounter and how to prevent them. Larger companies often have their own in-house training facilities, so you can be confident whatever technician they send has the mechanical expertise and hands-on knowledge to complete the job according to the best practices of the industry.

Never Walk Under a Moving Door

Accidents are more likely to happen when a door is moving than at any other time. And if something happens, that door could cause injury or damage to products in its path. So wait until it’s fully opened or fully closed before walking through it.

Use a Side Door

Roll up doors should not be treated as a staff entrance. The fewer people passing underneath, the fewer people will be caught if it fails. For their safety, ask employees to enter and exit through a personnel door instead.

Roll the Door Up All the Way

Roll up doors have a built in counterweight to hold it in place. However, it works best when the door has reached its full height. Opening it part way prevents the system from fully engaging and increases the likelihood of failure.

Keep Door in View

Commercial roll up doors are harder to operate than residential doors. Because they’re constructed from sturdier materials, they’re harder to stop when in motion. In order to prevent accidents, always make sure the operator has a clear view of the door. If they can’t see what’s underneath it, they can’t stop it in time to prevent a mishap.

Install Safety Devices

There are several safety devices available to help ensure your door operates correctly and safely. Whether it is a safety edge to help the door retract if it hits an object or photo eyes to sense something is in the door’s path, there are many options to help maintain safety of your employees, customers, and products.

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Greg P.
Overhead doors have been a nightmare the past 3-4 years. Had a 12' X 14' one damaged by high wind. The only (or perhaps first) company who could get it replaced the next day turned out to be a firefighters part time business. Installation was less than perfect and actuator acted up frequently, the tracks were not straight and so on. About three months ago something happened to a cable causing the door to fall on one side, stuck about two feet from closing. Called the same phone number and got "garage doors" as the answer. Didn't think much about that and someone did show up late in the day. Unfortunately anything bigger than a single residential door scared him and he only assisted me in cutting the cables allowing the door to drop and close. $400 for after hours show up! Next day they sent their commercial door expert. He worked on it most of the day including a 2-3 hour trip to get parts because he did not have appropriate size parts on his truck (if any parts at all). He spent several hours charged $1800 before leaving and it sorta worked OK until last night when the actuator would not work to close it. I put a call into Vortex Doors for a call back this morning which came promptly. The seemingly knowledgeable young lady told me they had quite a few emergency calls and would probably not be able to get out until next week which was OK with me. A little after 3:30 I get a call saying they had a tech who could come and inspect to see what was wrong. Andy showed up a few minutes later (we are only about a mile away as it turned out). My instructions were I just wanted it to work reliably for a few years. We had a brief discussion pointing out things to each other and he got right to work making numerous adjustments and checking it out from stem to stern. In a little over two hours he had made changes, adjustments and likely completed and repaired the original installation, pointed out everything he did, left me with copies of his check sheets. I ask if he had a bill for me and was told the office would contact me...no credit card robbery on the spot! Andy was obviously more knowledgeable than anyone else who had touched the door. The service was professional, courteous, prompt and overall great. I will not make the mistake of calling anyone else in the future. Thanks Andy and thanks Vortex Doors!
Alexis B.
Meredith, Dani and the team at Vortex have been the MOST responsive contractor I have ever worked with! We switched to Vortex almost 2-years ago for a million dollar homes community that I manage in the tech center after several contractors that would 'fit us in when they could' and provided less than sub-par service. Vortex has always been responsive, professional, courteous and still takes my calls when they are just as frustrated with the access system as I am. I continually recommend Vortex to friends and colleagues alike for their superior service, prompt response, professionalism and amazing communication! Thank you Meredith, Dani and the entire Vortex team.
Jose D.
I had several issues with my doors at my business and Vortex came today and solved all my problems. Ray and Chris were awesome they took their time to fix all the issues and made sure the jobs done were to my standards. I have dealt with other door companies over the past 4 years and not one of them were able to solve all my problems and one of them made them worse. I am really pleased with Vortex and the Techs Ray and Chris. They even cleaned their mess!??
David K.
Julio and Stoney's service was great! Very informative and friendly when giving us a run down on the maintenance. The door is running a lot smoother than before. Thank you guys!
Lizandro T.
Great service and handled all of our issues.
dyloneous
We needed a time sensitive, emergency, door repair at our new warehouse and the Vortex guys showed up to save the day. It was not a simple fix, but our mechanics, Joe and Anthony, made it happen like true professionals. Thank you to everyone from the front office to the on-site mechanics for your help.
Roger D.
Gregg was here. Did a great job
Ava B.
Adriel did an amazing job and was super helpful!
Natalie D.
Austin and Javier went above and beyond to ensure our doors were installed wonderfully. We needed an extension chord placed and they even wrapped it neatly in the corner where it isn't noticed. They installed the automatic doors quickly and worked so nicely to ensure customers still had a good experience and could walk through a clean lobby. Thank you to both of them! We will for sure use you again.
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