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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Regular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
5.0
Misty W.
John and Justin were amazing! They came in and were able to diagnose so fast. Our residents appreciate the speedy service. Thanks, guys!
Nate O.
Cole and jj were awesome! Very good.
Lazaro S.
Ryan did a great job and fixed our problem.
Samson L.
Mateo and Daniel were excellent and professionals with great attitudes. Exceeded our expectations in the role of their performance.
Julie Z.
Ray was very awesome. Very nice and explained everything he will be working on for our work order. Glad he was our tech.
Jose H.
Great work thank you
Summer N.
Brett S was great, he went above and beyond
Germaine S.
Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.
Kenneth G.
The technician that comes out to do my rollup gates on my high speed overhead doors very knowledgeable in this field. He's been with the company nine years he said very good customer service, polite I would like him to come back out all the time to do the Jobs.
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