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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

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Jessica B.
Wes was our tech today! He did a phenomenal job!!! Give this man a raise and an extra vacation day! ???????????? he deserves it!
joe W.
Great service and great people.
Daniel B.
John and Jonathan came out for a service call for us. Very knowledgeable and resolved our issue completely. They took the time to walk me through the issue and gave me tips to troubleshoot future issues. Appreciate the great customer service!
J B.
Michael came to fix the doors. Very professional, courteous and efficient.
Passport V.
We use Vortex doors exclusively for all our door needs at our Spring Valley Apartments location. They are always so helpful and easy to work with. Their technicians, especially Matthew W. are very reliable, friendly and knowledgeable as well as their sales team. A pleasure to work with a company as great as this one, we wouldn't use anyone else. Thank you Vortex!
Scott F.
Vortex is very responsive to service calls but often falls short when it comes to getting quotes for work to be preformed. And they do like to put their decals/stickers on yours doors. They have Push/Pulls ones they will often use, but it's really just a marketing trick as it also has their name and phone number listed. As long as they don't leave those decals at my locations I'll continue to use them for service. They are my go to repair service for doors, etc.
PABLO D.
Extremely satisfied with the work Vortex did for us. Shawn met me at a few locations. I explained in detail, what was needed. This gentleman exceeded expectations. The work was first class, but what impressed me the most was the crew he sent. Moe and Stoney! These two techs were very knowledgeable and professional. I cannot wait to have all 3 help us with future projects.
260townsend S.
Anthony did excellent work. Also, his positive personality is uplifting and a joy to work with; an added plus.
Andrew D.
Tony and Cole both had great attitudes and were very pleasant. They fully fixed our doors in a timely manner. They also even took their time to fix a couple of other things we did not even mention! Highly recommended!
Vortex Doors - since 1937

Perfect service, incredibly fast.

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