Opens in a new tab
Your Local Service Center:
Vortex Logo

Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Emergency Response and Rapid Installation

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

Want to SHARE this?

Fully Certified and Accredited Commercial Door Experts

IDEA logo
ISN RAVS Plus Participant Logo
2026 Certified Most Loved Workplace
America's Top 100 Most Loved Workplaces 2025
Newsweek most loved 2024
AAADM logo
NFPA logo
Avetta logo

What Our Customers Are Saying

Excellent
4.8
Based on 3174 reviews
Jason E.
Needed a pushbar actuator.. They got it quick at a good price. I installed no problems. And got 2 Fiesta medals ! Super!
REGGIE
Cotton and Josh did a great job!
Adam B.
Jv and JJ were fast and honest. I would recommend using them for any of your warehouse door needs.
James G.
Ralph fixed 2 of my doors today at 2 different locations. He was friendly, easy to talk to and explained things clearly. I will definitely be calling Vortex again in the future when my doors aren't doing their jobs.
Team P.
We have a small print shop storefront close to the AT&T Center (where the SA Spurs play) and needed a retail front door. We shopped around and called a number of door companies with minimal, or should I say, less than enthusiastic efforts to gain our trust and business. Our stores structure was built in the 1950's so there were many company representatives who came to check it out and never got back to us or there quote was out of this world because of the possibility of many unforeseen issues, to say the least. Once we called VORTEX I could tell we finally had the ball rolling in the right direction. There were a number of folks involved from the beginning; the local Mgr. Randy McFarland, Scott McGauvren, to the installers including Cotton and Josh as well as a few others who's names I've forgotten. Most importantly it was a great overall effort by everyone involved ! Although not everything went as planned due to the age of the building and the unexpected obstacles, everything went as smoothly as anyone could expect. Even though they had to return after the initial installation, it was all handled in an organized and professional manner. Thanks to Mr. McFarland and his San Antonio, VORTEX group we have an awesome retail storefront door. JS
Kai G.
Very communicative, friendly, and thorough.
Justin M.
Wyatt and Johnny came out to replace a door at our storage facility. They did an amazing job. They communicated very well, they were very friendly. They were here on time and worked hard the entire time. they took down the old door and installed the new one in just a couple of hours. I would recommend them to everyone! Great job!
Tom M.
Adriel did a great job.
Keysha L.
10/10 awesome service super nice and efficient Thank you Vortex :)
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Contact Us