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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
Kash A.
I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!
daniela G.
Cory & Tristian did an amazing job at our store in berkeley. Super nice and were very communicative. 10/10 service!
Claire S.
Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.
Kyle A.
It is above & beyond, that you get from this team! Kevin & Carlos really locked in & fixed a previous disaster that was left for them. They communicated there struggles but never gave up on it. We are so grateful for getting the right guys!
Jonnii B.
Henry and Greg did a great job here at our facility , they both made our door work like new all while following our security protocols.
Eric G.
Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!
Ryan H.
This was my 3rd experience with Vortex coming out to service my company's doors and they have always been friendly and professional. Today was no different. Raul was awesome. Got the job done perfectly and in almost no time. The door and doorway are cleaner than before he got here! Top notch service.
Sondra J.
Ray was awesome. His attention to detail and the thorough treatment he spent solving our problems was exceptional. I work at Pomona Storage
Zoey Covarrubio B.
Ryan did an excellent job fixing the doors at Anzios Pizza. He was professional, & efficient. He arrived on time & got the job done ! These doors are working perfectly now, I highly recommend Vortex for your door installations and repairs!
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