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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
4.8
Darran H.
I've had Sergio at 2 different apsrtment buildings and after he left- NO issues with the low energy door locking system or the garage gates since. His work is much appreciated!
Gigi L.
He was great, kind and very informative .
Anthony A.
Jose was absolutely awesome! He was able to come out and help on a short notice, was direct on what needed to be done, and fixed our door in a timely manner given the circumstances. On top of that, he was professional both in his approach to the work, as well as his demeanor. Thank you Jose for a professional and timely service.
Caleb N.
Wyatt and Seth were the most professional crew I could've possibly dealt with, they communicated perfectly and answered all my questions. Additionally they stayed late to solve my issue and I couldn't be more grateful to have them come out.
Megan D.
The technicians Colton and Al were great. They we're fast efficient and made sure that they were in the way of our customers as they repaired our doors
ColubrisMX I.
Very professional and I was very pleased with my repairs.
Mara G.
Jose Velasquez was on-site, he solved easily and timely the issue Very professional and courteous
Briahna S.
Very proffesional and skilled. Jason walked me through not just getting the glass replaced, but taking care of my stores door and hydronic close so that the damage didn't worsen before the new glass replacement came. Even correctly anchoring our transition strip appropriately which had been overlooked forcyears by others. The installation was quick and he was very courteous of our store hours and our customers. 10 out of 10. I'll be asking for him specifically if anything ever happens to our door again.
Amanda W.
Jose did a great job and fixed our on going issues
Vortex Doors - since 1937

Perfect service, incredibly fast.

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