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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Emergency Response and Rapid Installation

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
4.8
Gerardo R.
Ray was awesome. Extremely friendly and knew exactly what he was doing. Finished his work in a professional timely a nd safe manner. I would strongly recommend Vortex!
Gregory P.
Martin was great, thanks for the quality service! We have some Studio grade heavy doors and they were not shutting properly. Free diagnostic check, then a quick quote was turned around, and service was rendered quickly and always keeping me in the know about what they were doing and why. Fantastic!
A. F.
Grey was here doing a creat job
Michael S.
javier was the tech on site and provided excellent customer service acknowledged our guests and gave a detailed rundown on procedures being performed this was on site at the chandler courtyard hotel
Analia F.
I had a very good experience with vortex. Their worker was very polite and considerate of others. He was working on a door at Starbucks and did not disrupt me in any way.
John T.
They answer the phone, Local company with a real location.... Fantastic Staff and Excellent Service, Superb Pricing! We highly recommend this company, they helped us when we were in a jam. John T ~ Managing Partner @ Golf Cart Parts Co.
Camisha B.
The technician who showed up today did a great job! Friendly, response, and resourceful. Went above and beyond what our other vendor did, or didn't do. They provided us with detailed information on how they were working to resolve the issue. I would definitely give a higher rating, but 5 stars was all it allowed. -SparQ
Amber C.
Jose and Kevin were very kind and knowledgeable and got things fixed fast!
Jon M.
Eddie Cuevas and Christian Santana were incredible! Had them four days in a row at our site installing doors, and they were a pleasure to work with. Very professional and courteous. I always enjoy working with Vortex!
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Perfect service, incredibly fast.

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