Your Local Service Center:
Vortex Logo

Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

Want to SHARE this?

Fully Certified & Accredited Commercial Door Experts

IDEA logo
Lead Safe EPA logo
ISN RAVS Plus Participant Logo
Newsweek most loved 2024
AAADM logo
NFPA logo
Avetta logo

What Our Customers Are Saying

Excellent
alex T.
This review is long overdue, we have a very large garage door that was poorly designed (by a different company) which has caused it to break many times. At this point I've met pretty much every tech they have and their whole team is great and has always been fair, efficient, and honest. I want to give a big thank you to John who has helped get our door functioning correctly over multiple different failures and we just had Brad come out who was just as great. We also had an issue with our front door which I didn't initially call about but they went a step above and fixed that too. Thank you for always going above and beyond.
Steve M.
Tano & Ryan fix doors very professional
Molly H.
Brett s did a great job on fixing our door. He was knowledgeable and efficient.
Manager 4.
customer service was perfect, timing was super fast and quality of work was excellent... thank you to the office team and the service technician 5/5 would recommend and will use again
Sonia A.
Aurelio and Ray were awesome, extremely professional and super helpful! They were very knowledgeable with a positive attitude and took their time with repairs. Vortex, give these guys a raise! They were nothing short of amazing.
Colton L.
Ryan did an 'A+' Job!!
Great friendly service & fixed my door when multiple other companies came up short.
Keith K.
Vortex was very professional with good customer service. Jose went above and beyond to satisfy service needs.
EDUARDO G.
Sean and Jonathan did great work verry professional. Recommend...A++++
Jim M.
Jose and AJ killed it. Very happy with thier service and attention to detail.
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Contact Us