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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Regular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
5.0
L C
Thanks Vortex for getting our lobby doors up and running so quickly! Michael was very professional. He explained what happened to our access control system and exactly how he fixed it. Highly recommend this company!
erick T.
Service was great Michael was quick and efficient along with his partner Albert definitely recommended
Lucero M.
Carlos/Jose great Job !! Very friendly positive attitude..!
Alyssa G
Martin and Greg had great customer service.
Roberto F.
Dakota and javier where awesome and great to have fixed our roll-up door to our facility. Thank you guys again!!
Raquel C.
Great response time and very attentive to their customers' needs. Great quality of work and customer service.
David G.
Danny and victor were very professional and got the job done in a timely manner
Views of Pacific H.
CUSTOMER SERVICE PERFORMED ABOVE EXPECTATIONS. CALLED IN REQUEST MIDDAY AND A TECH WAS SENT SAME DAY. THE TECHNICIAN WAS EXCELLENT, VERY PROFESSIONAL.WE REALLY APPRECIATE VORTEX, CUSTOMER SERVICE AND TECHNICIAN FOR COMING THROUGH FOR US.SHIRLEY TUNSTALL, VOP, HOA
Popeyes 7229 B.
Great customer service. Left our back door perfect and better than before.
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Perfect service, incredibly fast.

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