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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
Brad A.
Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!
Sonia A.
Aurelio and Ray were awesome, extremely professional and super helpful! They were very knowledgeable with a positive attitude and took their time with repairs. Vortex, give these guys a raise! They were nothing short of amazing.
Mimi M.
Daniel came out to help us today with some door issues we were having! He went above and beyond! Really appreciated how thorough the work we received was and excellent communication and customer service! Highly recommend
Zoey Covarrubio B.
Ryan did an excellent job fixing the doors at Anzios Pizza. He was professional, & efficient. He arrived on time & got the job done ! These doors are working perfectly now, I highly recommend Vortex for your door installations and repairs!
Glenn T.
If you’re looking for quality work on overhead doors and gate operators then look no further than Vortex!!! Vortex has serviced us at FedEx for 15 years and never let us down! Today was no exception when we called in an emergency work order as Ryan and Pablo were going home. The response time was first class. I also need to mention Rob and Breanna put it all together and made it happen. Great teamwork!!!! From all of us at FedEx we thank you!!!
Dave I.
Rayen, did an excellent job for us today, polite, knowledgeable (we talked about the issues for this job and I'm pleased with the results), thanks for sending him (Dave at Knight)
Sondra J.
Ray was awesome. His attention to detail and the thorough treatment he spent solving our problems was exceptional. I work at Pomona Storage
Kyle A.
It is above & beyond, that you get from this team! Kevin & Carlos really locked in & fixed a previous disaster that was left for them. They communicated there struggles but never gave up on it. We are so grateful for getting the right guys!
Loren G.
Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.
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