Your Local Service Center:
Vortex Logo

Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

Want to SHARE this?

Fully Certified & Accredited Commercial Door Experts

IDEA logo
ISN RAVS Plus Participant Logo
America's Top 100 Most Loved Workplaces 2025
Newsweek most loved 2024
AAADM logo
NFPA logo
Avetta logo

What Our Customers Are Saying

Excellent
Terry F.
I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.
Loren G.
Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.
daniela G.
Cory & Tristian did an amazing job at our store in berkeley. Super nice and were very communicative. 10/10 service!
Eric G.
Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!
Henry R.
Another gate issue. But I wasn't stressed out this time because I know where to call.
Vortex was the one. Eddie and Robert came and fixed the problems and done. I'm glad now I know where to call and not wasting time other companies trying to get a quotation. Thank you, Eddie and Robert!
Zoey Covarrubio B.
Ryan did an excellent job fixing the doors at Anzios Pizza. He was professional, & efficient. He arrived on time & got the job done ! These doors are working perfectly now, I highly recommend Vortex for your door installations and repairs!
John
Just want to take a minute and thank our install Technician Wes w/ Vortex doors. A true professional who installed keyless system for our office. Wes did an exceptional job and meticulously ensured that he left our front lobby cleaner than when he arrived. Could not be happier with this portion of the install!
Rob S.
John and Johnathan came out and were excellent. Knew their stuff and helped us straight away. Wouldn't hesitate to have those guys back out!!!
Mimi M.
Daniel came out to help us today with some door issues we were having! He went above and beyond! Really appreciated how thorough the work we received was and excellent communication and customer service! Highly recommend
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Contact Us