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Winter Storm Recovery Efforts: Let’s Get Back to Business

February 23, 2021 | Company News

Vortex is ready to help you get back to business!

Winter Storm Recovery Efforts

We understand this is a tough time not only at home but also for your business. The winter storm that hit Texas and other parts of the country resulted in blackouts for over 9.7 million and severe property destruction, including commercial doors and hardware.

Our Texas Service Centers and service trucks are now stocked with common parts to help repair damage and correct any issues that occurred from the recent snow and freezing temperatures. Here are a few key items you should monitor:

Seals – We can replace damaged door seals and provide additional seals if needed. 

Locks – If you have locking issues due to freezing temperatures, we are able to provide service and restore operation and security. 

Access – With power outages, timers will need to be reprogrammed on gates and access control systems and fire doors will need to be reset.

You might discover other various problems with doors, locks, parking gates and garages, door springs and hardware that could not sustain the extreme weather conditions we experienced. We are ready and prepared to help you get your operations going so you can focus on your business and not worry about repairs.

Vortex has Service Centers in Dallas, Ft. Worth and Houston. Our service technicians are ready to help local businesses get back up and running. Contact us today to schedule a service appointment.

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What Our Customers Are Saying

Excellent
Marcos M.
Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony
Tori B.
Jose was very professional and had everything fixed in a timely manner. Definitely would recommend him and his company to others and use them again in the future.
Carlos-Angelo R.
Jeff Johnson and Jesus collazo are great technicians, we appreciate them fixing our problems.
Sinsamouth “T.” H.
Cory and Tristian were amazing to work with. They kept us informed through the whole process and were extensive professional.
Brad A.
Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!
Allen G.
Great quick service. Explained what was the problem and fixed it on the spot. Definitely 5 star service. Tyler and Danny were very professional and knowledgeable.
Jaime P.
Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!
Eric G.
Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!
Kash A.
I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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