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Winter Storm Recovery Efforts: Let’s Get Back to Business

February 23, 2021 | Company News

Vortex is ready to help you get back to business!

Winter Storm Recovery Efforts

We understand this is a tough time not only at home but also for your business. The winter storm that hit Texas and other parts of the country resulted in blackouts for over 9.7 million and severe property destruction, including commercial doors and hardware.

Our Texas Service Centers and service trucks are now stocked with common parts to help repair damage and correct any issues that occurred from the recent snow and freezing temperatures. Here are a few key items you should monitor:

Seals – We can replace damaged door seals and provide additional seals if needed. 

Locks – If you have locking issues due to freezing temperatures, we are able to provide service and restore operation and security. 

Access – With power outages, timers will need to be reprogrammed on gates and access control systems and fire doors will need to be reset.

You might discover other various problems with doors, locks, parking gates and garages, door springs and hardware that could not sustain the extreme weather conditions we experienced. We are ready and prepared to help you get your operations going so you can focus on your business and not worry about repairs.

Vortex has Service Centers in Dallas, Ft. Worth and Houston. Our service technicians are ready to help local businesses get back up and running. Contact us today to schedule a service appointment.

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What Our Customers Are Saying

Excellent
Zoil L.
Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.
Jonnii B.
Henry and Greg did a great job here at our facility , they both made our door work like new all while following our security protocols.
Sonia A.
Aurelio and Ray were awesome, extremely professional and super helpful! They were very knowledgeable with a positive attitude and took their time with repairs. Vortex, give these guys a raise! They were nothing short of amazing.
Dave I.
Rayen, did an excellent job for us today, polite, knowledgeable (we talked about the issues for this job and I'm pleased with the results), thanks for sending him (Dave at Knight)
- O.
The workers, Kevin & Carlos were so awesome while @ my local Anytime Fitness in Kyle. They were respectful to members coming in & out to the door while they worked on it. They ALSO FIXED IT! YES!
Christopher S.
Andy does phenomenal work! I greatly appreciate his due diligence, level of professionalism and his high attention to detail. He's worked on site several occasions and I am completely satisfied with his work. Good quality doors, should last if maintained well. Will use again.
Brad A.
Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!
Terry F.
I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.
Kash A.
I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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