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Winter Storm Recovery Efforts: Let’s Get Back to Business

February 23, 2021 | Company News

Vortex is ready to help you get back to business!

Winter Storm Recovery Efforts

We understand this is a tough time not only at home but also for your business. The winter storm that hit Texas and other parts of the country resulted in blackouts for over 9.7 million and severe property destruction, including commercial doors and hardware.

Our Texas Service Centers and service trucks are now stocked with common parts to help repair damage and correct any issues that occurred from the recent snow and freezing temperatures. Here are a few key items you should monitor:

Seals – We can replace damaged door seals and provide additional seals if needed. 

Locks – If you have locking issues due to freezing temperatures, we are able to provide service and restore operation and security. 

Access – With power outages, timers will need to be reprogrammed on gates and access control systems and fire doors will need to be reset.

You might discover other various problems with doors, locks, parking gates and garages, door springs and hardware that could not sustain the extreme weather conditions we experienced. We are ready and prepared to help you get your operations going so you can focus on your business and not worry about repairs.

Vortex has Service Centers in Dallas, Ft. Worth and Houston. Our service technicians are ready to help local businesses get back up and running. Contact us today to schedule a service appointment.

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What Our Customers Are Saying

Dan Sharon W.
Johnny from Vortex doors came early, quickly identified the issue and fixed it correctly. Spot on and great customer service.....
Jose D.
I had several issues with my doors at my business and Vortex came today and solved all my problems. Ray and Chris were awesome they took their time to fix all the issues and made sure the jobs done were to my standards. I have dealt with other door companies over the past 4 years and not one of them were able to solve all my problems and one of them made them worse. I am really pleased with Vortex and the Techs Ray and Chris. They even cleaned their mess!??
Juan R.
Excellent service, highly recommend.Juan Thomas great technician with a great knowledge. All around exceeded my expectations.
Trevor A.
Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.
Jeff J.
Hard working and got the job done, very old door and they even improved it, would recommend
Noel H.
Nice and well job done
Christine L.
Great team of guys! Did a quick and successful job in under 30 min.
Robert M.
Jose and Seth did a great job fixing our double doors at cheba! Fast to answer our call always!
Ray S.
John Melton did a great job!

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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