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Winter Storm Recovery Efforts: Let’s Get Back to Business

February 23, 2021 | Company News

Vortex is ready to help you get back to business!

Winter Storm Recovery Efforts

We understand this is a tough time not only at home but also for your business. The winter storm that hit Texas and other parts of the country resulted in blackouts for over 9.7 million and severe property destruction, including commercial doors and hardware.

Our Texas Service Centers and service trucks are now stocked with common parts to help repair damage and correct any issues that occurred from the recent snow and freezing temperatures. Here are a few key items you should monitor:

Seals – We can replace damaged door seals and provide additional seals if needed. 

Locks – If you have locking issues due to freezing temperatures, we are able to provide service and restore operation and security. 

Access – With power outages, timers will need to be reprogrammed on gates and access control systems and fire doors will need to be reset.

You might discover other various problems with doors, locks, parking gates and garages, door springs and hardware that could not sustain the extreme weather conditions we experienced. We are ready and prepared to help you get your operations going so you can focus on your business and not worry about repairs.

Vortex has Service Centers in Dallas, Ft. Worth and Houston. Our service technicians are ready to help local businesses get back up and running. Contact us today to schedule a service appointment.

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What Our Customers Are Saying

Excellent
4.8
Andrew L.
Ralph Rendon did an exceptional job. Our doors were in pretty bad shape. He fixed them all in a timely manner and very professional. Thank you for a job well done.
Emily F.
Cory and Kyle were extremely helpful and quick getting our garage issue fixed! They were super easy to talk to and made communication easy. Will be using them in the future!
David M.
John did an excellent job ????
Vincent D.
Anthony and Reyes did a great job
Michael R.
Brad and Cotton did a great Job. Thanks for the expedient service.
campos J.
Anthony and Daniel Took care of our front door problem. Thank You
Chris P.
Edited:
Met with Devin today and worked out an agreement that was agreeable to both parties. Overall, we are very happy with the work, and they have notated our account to prevent any future unauthorized work from being done before it is quoted and pricing is approved.

The work that was done was fine, but we were originally quoted $1300. There was some additional work that was suggested by the technician, which is also fine. However, there was no discussion about the cost of that additional work. We later (as another reviewer noted) had to ask for an invoice, and it was $7200.

I feel that an increase of more than four times the original estimate should warrant a discussion about the increase in cost. One of our representatives did authorize the additional work, but the responsibility to inform us of the additional cost lies with Vortex, and that did not happen.
Theresa R.
Martin Armendaris did a great job at fixing the door and explaining the steps of what he was doing. Definitely recommend vortex
Colony P.
I have been using Vortex doors for years and they are amazing! No matter who they send out to my property, they're always able to get the job done. Ignacio and Joe R. were recently here and they were professional, courteous and thorough. For my large/heavy duty gates I only trust Vortex.
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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