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Winter Storm Recovery Efforts: Let’s Get Back to Business

February 23, 2021 | Company News

Vortex is ready to help you get back to business!

Winter Storm Recovery Efforts

We understand this is a tough time not only at home but also for your business. The winter storm that hit Texas and other parts of the country resulted in blackouts for over 9.7 million and severe property destruction, including commercial doors and hardware.

Our Texas Service Centers and service trucks are now stocked with common parts to help repair damage and correct any issues that occurred from the recent snow and freezing temperatures. Here are a few key items you should monitor:

Seals – We can replace damaged door seals and provide additional seals if needed. 

Locks – If you have locking issues due to freezing temperatures, we are able to provide service and restore operation and security. 

Access – With power outages, timers will need to be reprogrammed on gates and access control systems and fire doors will need to be reset.

You might discover other various problems with doors, locks, parking gates and garages, door springs and hardware that could not sustain the extreme weather conditions we experienced. We are ready and prepared to help you get your operations going so you can focus on your business and not worry about repairs.

Vortex has Service Centers in Dallas, Ft. Worth and Houston. Our service technicians are ready to help local businesses get back up and running. Contact us today to schedule a service appointment.

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What Our Customers Are Saying

Excellent
4.8
Andrew M.
Vortex Doors does quality work. Pricing is fair. Communication is excellent. They do a good job of making sure they have all the necessary information when coming out in advance of starting the job, then send multiple updates while waiting for parts. We have had rollup door repairs and new rollup installations and a standard steel door installed and all are still working great. I would recommend Vortex for industrial door services.
Zoil L.
Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.
Jaime P.
Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!
Terry F.
I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.
Sinsamouth “T.” H.
Cory and Tristian were amazing to work with. They kept us informed through the whole process and were extensive professional.
Dave I.
Rayen, did an excellent job for us today, polite, knowledgeable (we talked about the issues for this job and I'm pleased with the results), thanks for sending him (Dave at Knight)
Germaine S.
Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.
Loren G.
Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.
John
Just want to take a minute and thank our install Technician Wes w/ Vortex doors. A true professional who installed keyless system for our office. Wes did an exceptional job and meticulously ensured that he left our front lobby cleaner than when he arrived. Could not be happier with this portion of the install!
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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