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Winter Storm Recovery Efforts: Let’s Get Back to Business

February 23, 2021 | Company News

Vortex is ready to help you get back to business!

Winter Storm Recovery Efforts

We understand this is a tough time not only at home but also for your business. The winter storm that hit Texas and other parts of the country resulted in blackouts for over 9.7 million and severe property destruction, including commercial doors and hardware.

Our Texas Service Centers and service trucks are now stocked with common parts to help repair damage and correct any issues that occurred from the recent snow and freezing temperatures. Here are a few key items you should monitor:

Seals – We can replace damaged door seals and provide additional seals if needed. 

Locks – If you have locking issues due to freezing temperatures, we are able to provide service and restore operation and security. 

Access – With power outages, timers will need to be reprogrammed on gates and access control systems and fire doors will need to be reset.

You might discover other various problems with doors, locks, parking gates and garages, door springs and hardware that could not sustain the extreme weather conditions we experienced. We are ready and prepared to help you get your operations going so you can focus on your business and not worry about repairs.

Vortex has Service Centers in Dallas, Ft. Worth and Houston. Our service technicians are ready to help local businesses get back up and running. Contact us today to schedule a service appointment.

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What Our Customers Are Saying

Excellent
4.8
Kurt S.
As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors. My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up. But, follow up they did. I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right. We talked it over and in the end, Steve made it right. I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days. Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.
zlatan Z.
Anthony and Joe where Technician on site. The job was done very professional, quick and clean. I would recommend them to anyone.
Kim D.
Fast and effective
XanthonymX *.
Cotton did an excellent job in a quick repair for our store location.
Mario G.
Great service & very professional, making sure everything was serviced right & answered all my questions. Thank you John Melton for providing great customer service!
Ross B.
Michael with vortex came out and fixed our office door. Very professional, and got right to work. I would highly recommend vortex doors if you're in the Austin area.
Colby M.
Spencer was amazing. My doors are great now!
Hillary B.
Greg was very helpful and adjusted our doors to the proper function. We use Vortex as our main contracted door vendor and they are always here to help us with our door issues!
Zoey D.
Timely, professional, and quick service!
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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