Your Local Service Center:
Vortex Logo

Adapt Your Business With A Drive Thru or Pass Thru Window System

August 6, 2020 | Commercial Doors

In these unprecedented times, businesses are working to adapt to meet CDC and local guidelines for operation during the ongoing COVID-19 pandemic. Every business, from restaurants and retail stores to public office buildings and schools, are having to modify their processes in order to comply with local regulations and CDC guidelines. 

According to the Center for Disease Control (CDC), social distancing, also referred to as “physical distancing,” means maintaining a space between yourself and people outside of your business. The recommendation is to follow these guidelines:

  • Stay at least 6 feet or 2 meters from other people
  • Do not gather in groups
  • Stay out of crowded places and avoid mass gatherings

One simple way to modify a building to make it safer for operation during the COVID-19 pandemic is by installing a pass thru or “drive thru” sliding window system. These innovative additions allow for easy transacting from a safe distance and can blend seamlessly with any building’s exterior. A variety of businesses and facilities could benefit from the safety and convenience a drive thru window provides, including: 

  • Retail stores
  • Restaurants 
  • Government buildings 
  • Schools 

Vortex recently helped a school adapt to the ever-changing times by transforming the front of this high school by installing a pass thru window. This new window will help the faculty and staff interact safely with students throughout the year.

If you think your business or building could benefit from the convenience of a pass thru window, contact us. Our knowledgeable team can help you navigate through these unprecedented times. Request your free estimate here or contact us at 800-698-6783. 

Want to SHARE this?

Fully Certified & Accredited Commercial Door Experts

IDEA logo
ISN RAVS Plus Participant Logo
America's Top 100 Most Loved Workplaces 2025
Newsweek most loved 2024
AAADM logo
NFPA logo
Avetta logo

What Our Customers Are Saying

Excellent
4.8
Ross B.
Michael with vortex came out and fixed our office door. Very professional, and got right to work. I would highly recommend vortex doors if you're in the Austin area.
Christina S.
Morgan and Matt were gracious and super competent'they quickly fixed our frustrating door issue and explained all the technical details in digestible terms. They were a joy to work with!
Valerie C.
Super great service! Shout out to Manny, for getting the job done quickly and efficiently! Appreciate you guys!
Michael K.
Thanks so much for keeping my door running! It is always great knowing you are on my side! Love the two techs that come out - very courteous and knowledgeable!
Greg P.
Overhead doors have been a nightmare the past 3-4 years. Had a 12' X 14' one damaged by high wind. The only (or perhaps first) company who could get it replaced the next day turned out to be a firefighters part time business. Installation was less than perfect and actuator acted up frequently, the tracks were not straight and so on. About three months ago something happened to a cable causing the door to fall on one side, stuck about two feet from closing. Called the same phone number and got "garage doors" as the answer. Didn't think much about that and someone did show up late in the day. Unfortunately anything bigger than a single residential door scared him and he only assisted me in cutting the cables allowing the door to drop and close. $400 for after hours show up! Next day they sent their commercial door expert. He worked on it most of the day including a 2-3 hour trip to get parts because he did not have appropriate size parts on his truck (if any parts at all). He spent several hours charged $1800 before leaving and it sorta worked OK until last night when the actuator would not work to close it. I put a call into Vortex Doors for a call back this morning which came promptly. The seemingly knowledgeable young lady told me they had quite a few emergency calls and would probably not be able to get out until next week which was OK with me. A little after 3:30 I get a call saying they had a tech who could come and inspect to see what was wrong. Andy showed up a few minutes later (we are only about a mile away as it turned out). My instructions were I just wanted it to work reliably for a few years. We had a brief discussion pointing out things to each other and he got right to work making numerous adjustments and checking it out from stem to stern. In a little over two hours he had made changes, adjustments and likely completed and repaired the original installation, pointed out everything he did, left me with copies of his check sheets. I ask if he had a bill for me and was told the office would contact me...no credit card robbery on the spot! Andy was obviously more knowledgeable than anyone else who had touched the door. The service was professional, courteous, prompt and overall great. I will not make the mistake of calling anyone else in the future.
Thanks Andy and thanks Vortex Doors!
Sabrina H.
Excellent customer , fast and explained explained everything! Very kind
Lawrence W.
Stephen was awesome! Very professional and did superb work Highly recommend
Megan R.
Aaron was so pleasant and friendly. Quick and efficient with his work and keep in communication about everything he was doing.
Lazaro S.
Ryan did a great job and fixed our problem.
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Contact Us