Find a Service Center:



The Official Vortex Doors Blog

Commercial and industrial door repair news and information

Category: Roll-Up Doors

roll up door repair

As a successful business owner, you know that the appearance of your building is important to your customers. It is not enough to make the interior look attractive and inviting; the exterior is equally or more important. Your building is probably closed for more hours of the day than it is open, and clients as well as potential customers see it during those hours. A commercial roll up door provides the security and the appearance that serve you well.

Category: Roll-Up Doors

Continue reading this post »

Fire doors are critical in a place of business. Not only can they provide you and your employees with the safety necessary in the event of a fire, they can actually slow the progress of the flames, resulting in less structural damage to your property. Like any other products, however, fire doors have an expiration date. In order to get the most out of your fire door, keep these three maintenance tips in mind.

Avoid Painting Certain Sections of the Door

FireDoor_REVIf you are planning on painting your fire door, it is important for you to use caution. Avoid painting any parts of the door, such as the curtains, guides and fusible links. These sections of the door need to be left alone in order to function correctly. If they end up painted, they will make the door out of compliance with fire codes. When in doubt, avoid painting entirely.

Do Not Perform Repairs Yourself

Sometimes the door may experience malfunctions, resulting in functional issues. If you notice that the door is not functioning correctly, or the door drops due to an emergency or power failure do not attempt any repairs yourself as this may result in compliance issues. Instead, call an authorized repair company to test the door and reset it as necessary. This can help you avoid legal issues and have the door up and running again in the event of an emergency situation. Always exercise caution around your door and do not use it except for how it is intended.

Invest in Annual Tests

In addition to performing maintenance when necessary, it is critical to engage in preventative care as often as possible as well. Have your fire door tested annually. Not only is this vital to the health of your door, but it is also sometimes required according to city and county laws. Consult with local experts to determine what your area’s codes are and how you can remain in compliance with them.

Roll-Up Fire & Smoke Door Test

View this video to watch a test of how the door works.

Professional Assistance

When you are ready to work with an authorized door repair company who specializes in commercial fire doors, contact Vortex Doors. Vortex has been family-owned since 1937 and prides themselves in having fast, friendly service, with experienced technicians that have been trained at a proprietary state-of-the-art training center. For more information on these authorized door repair, contact Vortex Doors online or call 800-698-6783.

Category: Fire & Smoke Doors

Continue reading this post »

HighCycleRollUpHigh cycle roll-up doors are the heavy-duty workhorses of commercial doors. Understanding your door and performing proper maintenance are the keys to getting the most out of your investment. With the proper care, these doors can last for years even at the busiest of locations.

What Makes a Door “High Cycle?”

Built to withstand opening and closing up to 25 times or more a day, high cycle doors use durable workings and heavy duty springs. Most have a “barrel and spring” construction. The barrel holds the rolling mechanism and the springs help ease the burden of the door’s weight on the mechanism. Because roll-up doors are often made from sturdier materials than other doors, the size of the springs are especially important.

What Can Go Wrong?

High cycle doors are designed to cycle 50,000 or more times before needing springs replaced, but occasional hiccups can happen to any door assembly. A door that wobbles as it moves or has a motor that will turn on but not lift the door likely has an issue with its springs. Door panels or curtains can shift out of place and prevent the door from opening properly. Even small issues like damage to the slat or panel can put extra strain on your rolling mechanism and wear it out faster, making prompt service essential for the life of your door.

Preventing Problems

Preventive Maintenance is crucial in maintaining a high cycle door. Servicing your door at least once a year is recommended by most manufacturers. This inspection can often detect spring fatigue, abnormal wear on parts, it includes balancing of the door, and ensures proper tension is on the door for safe operation.

Professional Assistance

When problems arise, call Vortex Doors. Vortex has been family-owned since 1937 and prides themselves in having fast, friendly service, with experienced technicians that have been trained at a proprietary state-of-the-art training center. For more information on high cycle roll-up doors, or any door for your business, contact Vortex Doors online or call 800-698-6783.

Category: High Cycle Doors

Continue reading this post »

Fire02Rolling steel fire doors have long been a key facet of workplace security. In case of fire, these doors, which operate from ceiling to floor, work by sealing off an area where there is smoke and fire, thus preventing it from spreading quickly throughout the building. In addition to helping save lives, rolling steel fire doors also help protect property, supplies, products, sensitive documents and potential widespread damage.

Slow or Stop the Spread of Fire

Rolling steel fire doors were invented to stop or slow down the spread of fire from one area or room to the next. When the threat of fire is eminent, these doors close to prevent a fire from moving to other parts of your building.

Customizable for Different Openings

Height and width can be customized to fit different sized openings throughout any building or warehouse space as required by the local fire jurisdiction. In addition to controlling smoke and fire situations, many customers use rolling steel fire doors for employee entry and exit on a daily basis.

Meets Building and Fire Code Requirements

Many cities require that fire doors be tested on an annual basis by a certified door technician. Rolling steel fire doors are UL approved and Regulation 4 certified to meet building and fire code requirements. They can also be NFPA tested and certified.

Professional Assistance

Vortex Doors prides themselves in having fast, friendly service, with experienced technicians that have been trained at a proprietary state-of-the-art training center. For more information on getting your rolling steel fire doors inspected, maintained, or repaired so it stays up-to-code, contact Vortex Doors online or give us a call at 800-698-6783.

Category: Fire & Smoke Doors

Continue reading this post »

Rolling Steel Fire DoorKeeping up with Fire Code standards is a necessity for all business and public buildings. Most Fire Authorities suggest that you have your roll up doors tested annually to ensure they are working properly in the event of an emergency. Some cities require special testing and certification each year.

The fact that you are reading this means you recognize that keeping up to fire code standards is an integral part of protecting lives. To reward your commendable actions here’s a checklist of things that inspections should include.

Inspect the Condition Of:

  • Curtain, guides, hood & baffle
  • Brackets & operating assemblies
  • Closing & governor assemblies
  • Sash/race chain & S-hooks
  • Guide assembly & hood attachment to the wall
  • Track, rollers, binders, stops, & pulleys
  • Fusible links
  • Chain and S-hooks
  • Track & hardware
  • Counterbalance assembly

Check & Use of Non-Flammable Lube:

  • Tension balance and/or drop spring
  • Operation of door
  • All firing, drop & pivot arms
  • Speed of door as it drops


  • Fire and re-set door
  • Fire a 2nd time and re-set door


At Vortex Doors, we provide a Fire Door Service Program which insures that your rolling steel fire doors are tested annually. We perform all of the items in the checklist above and even simulate an emergency to see if the doors perform up to fire code standards in the event of a real emergency. Your inspection will end with a written report of doors that passed our inspection as well as recommendations of repairs, if needed, to bring doors up to Fire Code and pass inspection.

Call for a free estimate at 800-698-6783or email us at

Category: Fire & Smoke Doors

Continue reading this post »

Subscribe via Email

Find Us on Facebook