Vortex Celebrates 3 Service Center Anniversaries in May

Brett did get a job well informed and got the issued fixed quickly.

Ignacio was pleasant, professional, and absolutely thorough. Explained all work and recommendations clearly.

Jose did an amazing job on the locker room door for the women's locker room at LA Fitness and it is working properly

Anthony did a great job, very friendly.

Calvin and Craig were extremely helpful and courteous. Arrived on time with notification, great knowledge of roll up door system. Definitely want these two individual performing work.

I'm a commercial property manager and have worked with Vortex several times over the years. Service has always been responsive and reasonable!

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.

Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.

Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

We had one of our warehouse doors damaged by a UPS truck. We contacted Vortex to get a quote for repair. We approved the quote and scheduled for repair. The techs came out and did a fantastic job and everything was taken care of. Great job Great crew. I dealt with Odaliz in the office and everything went smoothly. Vortex is are go to for any door installs or repairs.

Cameron and Chandler can't say enough of how great these guys were. Came in got to work and got the job done right. If you're lucky enough to get these techs you will definitely be in great hands. Hope Vortex takes great care of em. They installed dual commercial Mag locks. Great piece of mind during covids rash of smash and grabs. Thank you to Vortex so much for sending the pros.