The Official Vortex Doors Blog

Chris Gomez came out to our United health group facility today and promptly diagnosed the issue with our roll up door. He was polite, communicative and very professional. Hey got the parts ordered and hopefully they send him back out to put in the part.

The workers, Kevin & Carlos were so awesome while @ my local Anytime Fitness in Kyle. They were respectful to members coming in & out to the door while they worked on it. They ALSO FIXED IT! YES!

Exceptional customer service and very knowledgeable service team member in supporting building door repairs and services. Would recommend Chris Gomez as the “go to” guy for your needs.

Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!

Nigel and Kevin have always done a wonderful and prompt job on our doors. We appreciate them and their hard work.

Anthony worked very carefully and patiently to fix our broken roll-up door. He also try to repair the old door as much as possible to avoid replacing a new door. The job was perfectly done.

Another gate issue. But I wasn't stressed out this time because I know where to call.
Vortex was the one. Eddie and Robert came and fixed the problems and done. I'm glad now I know where to call and not wasting time other companies trying to get a quotation. Thank you, Eddie and Robert!

Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.

Eric and Ismael were super kind and efficient. Another company installed a door at our warehouse, poorly, which caused us to shut our business down for a few hours. We called Vortex to come and fix the door for us, within an hour they were here and these guys knew what they were doing, fixed all the issues, and got us back in business quickly.
I really appreciate the professionalism, efficiency and knowledge.