The Official Vortex Doors Blog

I come from a customer service background so I appreciate above and beyond service. Avrelio and Roberto came to work on our doors and they were kind, knowledgeable, fast and efficient. Their attention to detail and customer satisfaction along with their knowledge and willingness to help get things done for me did not go unnoticed or unappreciated. Their kind and friendly demeanor made this a truly great experience. From the minute I called the office until they left the service and communication was amazing. A huge Thank you to these 2 guys!

Very easy to set up an appointment. They had a rep come out the next day and he did the job right then and there. Very friendly and fixed the door within a few hours..

Warranty repair with John and Anthony. Great duo, very helpful and professional. They got the backup battery for our doors rewired in a timely fashion and made sure to spend some time explaining the process and results. Everything is back up and running. Thanks!

Manuel was very professional & did a great job'we use Vortex for all of our door needs!

Alejandro and Tyler performed work on a door issue we had and were exceptional! Communication from them on the problem and solution was great.

Rafael Negrete was amazing! He asked me multiple times if I had any questions. Showed me what he was doing and took extra time to ensure we felt comfortable with the settings. So helpful and friendly. Very much appreciated !!! We are happy to finally have a working drive thru window.

Greg was professional and answered and addressed all of our concerns with care and efficiently. Thank you for your service.

Bradon and Spencer were very professional replacing the spring and cables. They worked quickly and easily together. Hopefully we won't need them but if we do please send them back to us.
Alvin 'Bud' Smith. MFCP Vancouver

Pretty good service, Daniel came in and fixed our door petty quick.