Security & Safety

Our business has a loading dock with a roll up bay door. The bay door was bent off the tracks, and we found it couldn't be closed or moved up or down. Our initial call had a response time of about 30 minutes. They showed up, diagnosed the issue, and provided a fix time of 4-6 weeks.

Of course we weren't delighted, but we wanted to move forward. They understood that having a bay door that didn't close was a major issue for us and they immediately began to troubleshoot, finding a solution for us. Early that next morning we had Daniel show up and said he can get us operational (door being able to open, close, and secured) within 3 hours. They finished in 2. Daniel, Phillip, and Conner made the the security of our building at Pacific Office Automation a priority for us again, and it was all done in less than 24 hours. I have nothing but good things to say about this experience.

Response time was A+, problem solving was A+, and we will be using them in the future for any and all of our needs. I guess we can close the door on this one.

Jose was extremely helpful in fixing our business's doors. Was extremely fast and got the job quickly done

I have used Vortex for years
Always fast to respond and do a great job
Highly recommend

I recently had the pleasure of working with Ryan from Vortex company to fix the front door of my nail salon, and I couldn't be happier with the service I received. Ryan was prompt, courteous, and incredibly skilled at his craft. He quickly identified the issue with my door and had it fixed in no time. I was thoroughly impressed with his professionalism and attention to detail. Ryan's expertise and customer service went above and beyond my expectations, and I would highly recommend his services to anyone in need of a reliable and efficient handyman. Thank you, Ryan, for your exceptional work! Five stars all around."

Martin did an excellent job replacing our door quickly and properly. His customer service was impeccable.
Thank you Martin

Spencer is a great tech. Enjoyed working with him.

Jeff Johnson and Jesus collazo are great technicians, we appreciate them fixing our problems.

Very proffesional and skilled. Jason walked me through not just getting the glass replaced, but taking care of my stores door and hydronic close so that the damage didn't worsen before the new glass replacement came. Even correctly anchoring our transition strip appropriately which had been overlooked forcyears by others. The installation was quick and he was very courteous of our store hours and our customers. 10 out of 10. I'll be asking for him specifically if anything ever happens to our door again.

Ryan did a great job and was very professional. Would recommend him to anyone.