Company News

Thank you for sending out Paz and Craig to the site. They were super courteous and professional.

Update: Ismael and Erick were here today and were super courteous and very thorough with all the work orders. Thanks Vortex for sending these amazing techs.

Myra S.

Anthony did a really good job and explained what the issue was and help get it fixed for us to get through until estimate is approved.. great job Anthony

Luis and Alex did a great job fixing our door to the entrance of the store. They also provided excellent customer service. We are so happy with the service that was provided.

Nigel and Kevin helped us tremendously today. We had a couple issues with some doors in our space that were hindering our member experience, but not any more thanks to Nigel and Kevin. Whenever we see them on the schedule to be here, we know our problems will be solved. Thanks again fellas!

Nigel and Kevin have always done a wonderful and prompt job on our doors. We appreciate them and their hard work.

Daniel came out to help us today with some door issues we were having! He went above and beyond! Really appreciated how thorough the work we received was and excellent communication and customer service! Highly recommend

Irving and Dymitry were AMAZING!!! Payed attention to detail and noticed that the door was not fully aligned and they took their time to align is without us mentioning. Only reason I point this level of attention is due to having many other vortex technicians come out and just do what they had to do and leave. Knowing that they were going to get paid regardless. They also both had GREAT communication skills as well as their customer service!!

Patrick from the West Valley location was extremely helpful and efficient! He was able to fully diagnose two problematic commercial door issues, one of which we have had looked at multiple times by other technicians. Before he left, he made sure we had an idea of what it would cost for repairs. Thank you Patrick for your dedication to doing the job right!

I called Vortex this morning, provided my company's information and address. The receptionist who answered was polite and told me a tech would call on there Arrival, to which Vincent did. I met with Vincent outside, clean and professional appearance in both himself and vehicle. I explained the issues with both the gate and bay door. Vincent quickly assessed the problem, suggested some technical expertise and resolved the problem quickly. Now my business can go back to normal operation safely. Thank you Vincent and Vortex for your quick and professional service.