Vortex crew was amazing to work with! From the from the field managers, office managers and technicians everyone are pleasant to talk to and very patient.
I had a commercial door that didn't lock so good, thought it need to be replaced so I called vortex for a quote knowing a store front door isn't a cheap buy.
When their field manager came to my store he told me that the door can be fixed and we don't need to replace it, in that moment I understood that they are a company that not try to push and sell you things you don't need but they actually come to help you and caring about your business.
After that experience I used them to fixed 2 other doors and a bunch of metal shutters in the same plaza. The technician who arrive (Josef) was amazing, I was very impressed with all of his knowledge, he came, fix everything (even what seems to look like unfixable), and do so with good energies and a smile.
The company I work for owning 4 different plazas and I hope nothing will ever brake but if something will I am feeling confident to have vortex number saved on my phone.
